
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.00 - $25.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
Paid vacation
sick leave
Holiday pay
Health savings account
Health Reimbursement Arrangement
Basic Life and AD&D insurance
WA paid family medical leave
Employee assistance program
Pet insurance
Legal and IDShield
accident insurance
critical illness insurance
hospital insurance
401k with Matching
Life insurance
College savings plan
Job Description
Sunrise Services, INC. is a reputable and community-focused organization dedicated to providing high-quality supported living services to adults with developmental disabilities. Located in Everett, Washington, Sunrise Services has built a strong reputation for fostering independence, dignity, and self-determination among its clients. The company embraces a supportive, team-driven culture where employees can grow professionally while making a meaningful difference in the lives of vulnerable individuals. Sunrise Services prides itself on creating career opportunities that extend beyond just employment, allowing team members to develop skills and build fulfilling careers in the healthcare and social services fields. The organization's work environment emphasizes collaboration, respect, and continuous improvement to ensure clients receive compassionate and effective care.
The role of Direct Care Supervisor within Sunrise Services’ supported living program is a pivotal one. This position is centered on managing and guiding staff who provide assistance to adults facing various developmental disabilities, some of whom may also experience mental illnesses or challenging behaviors. The Direct Care Supervisor plays a critical role in supervising, training, and supporting staff to ensure all clients receive high-quality care that aligns with agency regulations and state and federal guidelines. The role requires an individual who is proactive, communicative, and capable of fostering a positive work environment that motivates staff and prioritizes client well-being.
This position involves daily interaction with clients to monitor their progress, ensure their living environments meet compliance standards, and address any behavioral or health-related concerns promptly. The Direct Care Supervisor also participates actively in client intake processes, attends regular planning and team meetings, and ensures that staff are well-trained and knowledgeable about individual client plans and goals. Given the dynamic nature of the role, it demands flexibility, strong organizational skills, and the capacity to handle complex situations with sound judgment.
Sunrise Services offers a competitive compensation package for this role, ranging from $24.00 to $25.00 per hour, depending on experience. The position is structured with a regular daytime schedule from Monday to Friday, 7:00 am to 3:00 pm, providing a stable work-life balance. Employees enjoy a variety of benefits including medical, dental, and vision plans, paid vacation, sick leave, holiday pay, and additional perks such as health savings accounts and a 401k plan with matching contributions. The organization also prioritizes employee growth and offers training programs like the Buzz on Adult Learning and Peer Coaching course to enhance skills and career advancement prospects.
Joining Sunrise Services as a Direct Care Supervisor means becoming part of a team devoted to impacting lives positively every day. The role is ideal for those passionate about leadership in social services and committed to facilitating an empowering environment for individuals with developmental disabilities. Candidates will find a workplace that values creativity, flexibility, and dedication, encouraging a collaborative approach to delivering care. This position not only offers the chance to support clients directly but also to influence the development and performance of a committed staff team, ensuring clients achieve their personal goals and live fulfilling lives within their communities.
The role of Direct Care Supervisor within Sunrise Services’ supported living program is a pivotal one. This position is centered on managing and guiding staff who provide assistance to adults facing various developmental disabilities, some of whom may also experience mental illnesses or challenging behaviors. The Direct Care Supervisor plays a critical role in supervising, training, and supporting staff to ensure all clients receive high-quality care that aligns with agency regulations and state and federal guidelines. The role requires an individual who is proactive, communicative, and capable of fostering a positive work environment that motivates staff and prioritizes client well-being.
This position involves daily interaction with clients to monitor their progress, ensure their living environments meet compliance standards, and address any behavioral or health-related concerns promptly. The Direct Care Supervisor also participates actively in client intake processes, attends regular planning and team meetings, and ensures that staff are well-trained and knowledgeable about individual client plans and goals. Given the dynamic nature of the role, it demands flexibility, strong organizational skills, and the capacity to handle complex situations with sound judgment.
Sunrise Services offers a competitive compensation package for this role, ranging from $24.00 to $25.00 per hour, depending on experience. The position is structured with a regular daytime schedule from Monday to Friday, 7:00 am to 3:00 pm, providing a stable work-life balance. Employees enjoy a variety of benefits including medical, dental, and vision plans, paid vacation, sick leave, holiday pay, and additional perks such as health savings accounts and a 401k plan with matching contributions. The organization also prioritizes employee growth and offers training programs like the Buzz on Adult Learning and Peer Coaching course to enhance skills and career advancement prospects.
Joining Sunrise Services as a Direct Care Supervisor means becoming part of a team devoted to impacting lives positively every day. The role is ideal for those passionate about leadership in social services and committed to facilitating an empowering environment for individuals with developmental disabilities. Candidates will find a workplace that values creativity, flexibility, and dedication, encouraging a collaborative approach to delivering care. This position not only offers the chance to support clients directly but also to influence the development and performance of a committed staff team, ensuring clients achieve their personal goals and live fulfilling lives within their communities.
Job Requirements
- Bachelor’s degree in a field related to developmental disabilities or high school diploma/GED with at least 3 years’ experience
- First Aid and CPR certifications
- NAR certification within 30 days after hire
- valid Washington Driver’s License
- ability to complete Buzz on Adult Learning and Peer Coaching training within 90 days
- excellent communication skills
- strong organizational and problem-solving abilities
- creativity and flexibility
- must be 18 years or older
- ability to drive in inclement weather
- skill with Microsoft Office and Therap software
- typing speed minimum 40 WPM
- ability to perform light lifting and client transfers
- able to navigate stairs in multi-story buildings
- strong people management and supervisory skills
- demonstrated flexibility and sound judgment in dynamic situations
- maintain driving record that meets company standards
- automobile liability insurance of $50,000.
Job Qualifications
- Bachelor’s degree in a related field or high school diploma/GED with 3 years’ experience working with individuals with developmental disabilities
- preferred supervisory experience
- First Aid and CPR certification
- NAR certification within 30 days of hire
- valid Washington State Driver’s License
- completion of Buzz on Adult Learning and Peer Coaching training within 90 days of hire or advancement
- excellent oral and written communication skills
- strong organizational and documentation skills
- problem-solving skills
- creativity, flexibility, dependability, positive attitude, and sensitivity to diverse populations
- proficiency with Microsoft Office products and ability to learn scheduling and client database software
- typing speed of at least 40 WPM
- demonstrated leadership and conflict resolution skills
- ability to adjust to shifting priorities.
Job Duties
- Provide additional direct support for clients in their homes when site coverage is needed
- ensure the homes are clean and compliant per state requirements during support visits
- develop an expert understanding of each client’s plans, needs, goals, interests, and behaviors
- observe clients’ functional conditions and report changes immediately
- model a positive and collaborative communication style
- ensure onboarding and training completion for LDSPs and DSPs
- supervise, coach, train, and facilitate LDSPs and DSPs
- ensure support and skills development in health, safety, and community integration
- coordinate regular meetings with staff and clients to discuss progress
- respond promptly to challenging client behaviors and problems
- report program, client, or staff concerns to relevant managers
- investigate and report incidents, accidents, and problems
- monitor quality of services and client wellbeing through documentation
- communicate health and safety information regularly
- check and respond to communications via Therap
- ensure sites are compliant with company and DDA requirements
- maintain appropriate staffing levels and serve as on-call supervisor as needed
- perform light lifting and transfer clients when necessary
- assist in client intake process and attend all relevant meetings
- train staff on PCSP and behavioral tracking
- ensure documented assistance aligns with client goals.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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