Concord Hospitality logo

Dinner Restaurant Host / Hostess

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $17.60
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Competitive wages
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401(k) retirement plan
Tuition Assistance
discounted room rates
ongoing training
Career advancement opportunities

Job Description

Concord Hospitality is a leading hospitality company renowned for its commitment to excellence, quality accommodations, and outstanding customer service across North America. With a strong emphasis on an "Associate First" culture, Concord Hospitality values diversity, inclusion, and personal development at all levels of employment. The company operates with five fundamental cornerstones: Quality, Integrity, Community, Profitability, and Fun, which shape its vibrant and supportive work environment. Known for its dedication to work-life balance and career advancement, Concord Hospitality invests significantly in its associates through ongoing training and development programs from interns up to executive leaders. The company is dedicated to creating a great workplace for all employees, underscoring its reputation as an equal opportunity employer. Concord Hospitality manages a portfolio of hotels where the guest experience is paramount, supported by passionate and skilled team members who embody the company’s core values.

The Hotel Restaurant Host/Hostess at Concord Hospitality plays an integral role in welcoming guests and ensuring they feel valued and comfortable from the moment they enter the newly reimagined restaurant space. This full-time role offers a wage range of $16.00 to $17.60 per hour and provides an exciting opportunity for individuals passionate about hospitality and exceptional service. As the first point of contact within the restaurant, the host or hostess sets the tone for a memorable dining experience by greeting guests warmly and professionally. The role demands an upbeat and friendly demeanor, a genuine passion for customer service, and the flexibility to work varied shifts including weekends and holidays. The host or hostess will work closely with a cohesive team, maintaining cleanliness, safety, and sanitation standards while fostering a positive work atmosphere that encourages team collaboration. This position provides valuable experience for those aspiring to grow within the hospitality industry, supported by Concord’s commitment to continuous learning, training, and career development. Beyond just guest interaction, the host/hostess ensures operational efficiencies and contributes to the overall success of the restaurant concept by delivering exceptional service with heart and enthusiasm.

Job Requirements

  • High school diploma or equivalent
  • Prior hospitality or customer service experience preferred
  • Ability to work flexible shifts including weekends and holidays
  • Positive attitude and friendly demeanor
  • Strong communication skills
  • Ability to maintain cleanliness and safety standards
  • Commitment to delivering exceptional guest experiences

Job Qualifications

  • High school diploma or equivalent
  • Prior experience in hospitality or customer service preferred
  • Strong communication and interpersonal skills
  • Ability to work flexible shifts including weekends and holidays
  • Positive attitude and friendly demeanor
  • Ability to maintain composure in busy, fast-paced environments
  • Commitment to quality service and continuous learning

Job Duties

  • Serve as a core team member in our newly designed restaurant concept
  • Greet each guest with warmth, professionalism, and a genuine smile
  • Maintain high standards of cleanliness, safety, and sanitation
  • Foster a positive, team-oriented work environment
  • Deliver exceptional guest experiences
  • Ensure efficient seating and reservation management
  • Assist with guest inquiries and special requests

Job Criteria

Experience

No experience required


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