Dining Worker/Server | Nichols College

American Dining Creations is a distinguished division of American Food & Vending, recognized as one of the largest privately held hospitality service partners in the United States. With a commitment to excellence, American Dining Creations specializes in creating customized dining programs and services that cater to the unique needs of corporate and educational clients nationwide. The company prides itself on blending the strength of a national program with the flexibility and innovation required to deliver industry-leading culinary and management solutions. This approach ensures that every client receives unparalleled service, creative menus, comprehensive dining concepts, and superior operational standards.

Operating an extensive network of dining accounts across the country, American Dining Creations employs over 2,000 dedicated professionals who serve hundreds of thousands of customers each day. Its rich portfolio includes full café dining experiences focused on the Fresh Difference culinary philosophy, innovative mobile ordering systems, catering services, event planning, and a popular grab-and-go program known as My Fresh Market. These offerings are designed to elevate the dining and catering experience for students, faculty, guests, and employees, fostering memorable moments through outstanding food quality and exceptional service.

The company is committed to true partnership by providing flexible solutions tailored to client needs, supported by 24/7 assistance to ensure smooth operations and customer satisfaction.

The Dining Worker/Server position based in Dudley, Massachusetts, presents an engaging role within American Dining Creations. This role focuses on delivering outstanding customer service while performing food preparation duties efficiently. As a Dining Worker/Server, the individual will be responsible for greeting guests warmly, serving menu items promptly from a station or serving line, and maintaining a friendly atmosphere. The position may also involve assisting with cashier duties, cleaning and organizing kitchen and serving areas, stocking supplies, and taking care of equipment upkeep.

This job requires adherence to established recipes, health, and safety guidelines, ensuring correct serving temperatures, portion controls, and accurate documentation such as temperature logs and food dating. Employees will provide guests with detailed information about food ingredients, availability, and pricing, ensuring transparency and customer confidence. They will also handle cash register operations, including processing payments for food and beverage purchases, and assist with packaging food for take-out and mobile orders.

Customer satisfaction is paramount; therefore, the role involves escalating concerns or complaints to management when necessary. Flexibility is important as additional duties and responsibilities may be assigned to meet day-to-day operational needs. Working at American Dining Creations offers a dynamic, fast-paced work environment ideal for individuals who thrive on multitasking and teamwork. The company values time management, effective communication, and physical stamina, given the requirement to lift up to 50 lbs, and spend extended periods standing, bending, climbing, or walking.

American Dining Creations offers competitive weekly pay, 401K with matching contributions, and employee meal benefits that make working enjoyable. Employees gain access to referral bonuses, an employee assistance program, and health-related plans such as medical, prescription, dental, and vision insurance. Uniforms and safety shoes are provided, along with opportunities for professional learning and career advancement. Flexible scheduling options can be available for some positions to accommodate work-life balance. This role also highlights the company's dedication to inclusivity, operating as an Equal Opportunity Employer. Interested candidates are encouraged to apply conveniently via a virtual assistant by texting for a streamlined hiring process.