Dining Supervisor | Nichols College

American Dining Creations is a prominent division of American Food & Vending and stands as one of the largest privately held hospitality service partners in the United States. With a deep understanding that every corporate and educational dining partner has unique needs, the company prides itself on delivering tailored dining programs that marry the extensive reach of a national provider with the innovative flexibility of an industry leader. Operating nationwide, American Dining Creations employs over 2,000 individuals and serves hundreds of thousands of customers daily through a variety of services including full café dining, catering, mobile ordering, events, and the grab-and-go program called My Fresh Market. The company is committed to elevating the guest dining experience by pairing superior culinary offerings with outstanding management practices, ensuring top-tier operational standards, customized menus, and exceptional service.

The Dining Supervisor role, located in Dudley, Massachusetts, is vital within this dynamic hospitality service environment. This position uniquely combines hands-on culinary skills with leadership responsibilities, operational oversight, and direct customer engagement. The ideal candidate for this role thrives in a fast-paced setting, leading by example and demonstrating a passion for food, service, and team development. Acting as both a leader and a team player, the Dining Supervisor ensures that all meal stations including deli, pizza, and grill maintain high standards of quality, efficiency, and presentation. Beyond supervising, the role involves direct involvement in food preparation, cooking, inventory management, and maintaining a clean and organized workspace.

In addition to culinary duties, this role requires managing POS transactions, handling cash drawers, and completing associated administrative tasks with accuracy and speed. Maintaining café cleanliness and strict adherence to safety, sanitation, and food handling protocols is a critical part of daily operations. A significant aspect of the position is establishing a welcoming and friendly environment where guest interactions are characterized by professionalism and solution-oriented service. Supporting a positive team culture that encourages accountability, collaboration, and continual growth is also fundamental to success in this role.

American Dining Creations offers competitive weekly pay, a 401(k) plan with company matching, complimentary employee meals and beverages during shifts, an employee referral bonus program, and an employee assistance program. Eligible employees can access medical, prescription, dental, and vision plans. Uniforms and safety shoes are provided, along with ongoing learning, development, and advancement opportunities. The company supports flexible working hours for select positions, emphasizing work-life balance. American Food & Vending is an equal opportunity employer committed to creating an inclusive workplace where all employees can thrive. Prospective candidates are encouraged to apply via a user-friendly mobile application process involving a virtual assistant named Scout, enhancing accessibility and convenience.