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Baptist Health is the region's largest not-for-profit healthcare organization, proudly serving South Florida with a comprehensive network that includes 12 hospitals, over 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning Miami-Dade, Monroe, Broward, and Palm Beach counties. Renowned for its internationally recognized centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health operates with a faith-based mission that prioritizes medical excellence and compassion. This organization has demonstrated a consistent commitment to quality care and employee satisfaction, a dedication reflected in its continuous recognition as one of Fortune's 100 Best Companies to Work For over the past 26 years. Additionally, in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health distinguished itself as the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets Baptist Health apart is its people. The organization fosters a culture of deep personal connections among colleagues, patients, and their families, cultivating relationships that transcend routine healthcare delivery. Many team members have shared healthcare experiences with patients, enhancing the organization's commitment to empathy, compassion, and quality in every interaction. This culture is grounded in a clear sense of purpose where each employee contributes positively to the well-being of the community. At Baptist Health, the collective mission is described simply as being "all in" when it comes to caring for people.

Baptist Health is also known for its supportive environment aimed at employee growth and well-being. The organization follows a "grow our own" philosophy, ensuring members of its team have access to career development opportunities and pathways for advancement. Comprehensive benefits include health and wellness resources designed to surpass traditional offerings, such as programs that can help employees eliminate their medical plan deductible, significantly reducing out-of-pocket healthcare expenses. Tuition reimbursement and additional professional development resources further support employees in building long-term, fulfilling careers within the organization.

The position available is integral to sustaining the smooth operation of the department, focusing especially on customer and employee satisfaction. This role involves supporting leadership in various daily functions and promoting compliance with regulatory standards. The role is multi-dimensional, engaging closely with safety and comfort for all stakeholders. The estimated pay range for this position is $17.79 to $22.59 per hour, depending on experience. The successful candidate will be part of a dynamic team committed to excellence, teamwork, and operational efficiency, with a direct impact on the quality of service and care experienced by patients and staff alike.