Dining Services Director

Roanoke, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

401k

Fulltime benefits

Part-time Benefits

Training

Development

Career laddering

flexible scheduling

Job Description

Harmony at Roanoke is a well-established senior living community located in Roanoke, Virginia, dedicated to providing exceptional care and services to its residents. This community is known for its commitment to creating a welcoming and supportive environment where seniors can thrive with dignity and respect. Harmony at Roanoke focuses on holistic care and emphasizes the importance of nutrition, well-being, and social engagement for its residents. The community offers a range of assisted living services designed to meet the unique needs of each individual, ensuring comfort and a high quality of life in a safe setting. Engaging activities, compassionate staff, and an emphasis on personalized care define the atmosphere at Harmony, making it a trusted choice for families and seniors alike. Harmony at Roanoke takes pride in employing dedicated professionals who are passionate about serving the elderly and promoting their health and happiness.

The role of Dining Services Director (DSD) at Harmony at Roanoke is vital in overseeing all aspects of food service within the community. This full-time position requires a seasoned leader with a strong background in food service management, ideally within senior care settings. The DSD is responsible for the comprehensive supervision of kitchen operations, including hiring, training, and evaluating dining services staff to ensure that food preparation and service meet the highest standards of quality and safety. Maintaining the cleanliness and sanitation of kitchen, dining, and storage areas is a key responsibility, alongside ensuring all equipment is well-maintained and operational. The director is tasked with developing and supervising monthly menus that accommodate the varied dietary requirements of residents, emphasizing nutrition and regulatory compliance. With a focus on operational efficiency, the DSD manages inventory, orders supplies, and controls food portions while adhering to budget constraints for food, supplies, and labor hours. The position demands familiarity with local, state, and federal health codes as well as managing a preventative maintenance program for dining equipment.

Customer service excellence is a hallmark of this role, as the DSD interacts closely with residents, visitors, and staff, addressing dietary concerns and preferences to enhance resident satisfaction. The director also ensures that dietary needs specific to residents in Harmony Square are met, coordinating education and training for staff on these special requirements. In addition to operational duties, the DSD participates in marketing efforts and community engagement through activities such as hosting food committee meetings with resident representatives. This position calls for a committed individual with strong leadership, organizational abilities, and a heartfelt dedication to enhancing the dining experience for seniors. Harmony at Roanoke offers a supportive work environment with opportunities for professional growth, competitive benefits, and a balanced work-life schedule, making it an ideal place for those seeking a meaningful career in senior dining services management.

Job Requirements

Possess a Food Service Manager Certificate or meet all regulatory requirements to hold such a position
Have working knowledge of ordering, storing, preparation, and serving food in a food service environment, preferably senior care
High school graduate
Experience in dining services with management or leadership duties
ServSafe certified
Strong customer service skills with effective communication abilities
Willingness and ability to work flexible schedules including weekends and holidays
Good leadership and supervisory skills
Understanding of nutritional needs and challenges of assisted living residents
Ability to sit, stand, bend, and walk intermittently during the day
Able to lift 50 lbs regularly and carry heavy objects up to 20 feet
Strong organizational skills and ability to multitask
Maintain a neat and clean public appearance

Job Qualifications

High school diploma or equivalent
Food Service Manager Certificate or equivalent regulatory certification
ServSafe certification
Proven management and leadership experience in dining services, preferably in senior care
Strong customer service and communication skills
Knowledge of nutritional needs and challenges of assisted living residents
Ability to train and develop staff
Organizational and multitasking abilities
Knowledge of health and safety regulations in food service

Job Duties

Develops and maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel
Maintains knowledge of current and updated health laws and regulations pertaining to city/county and state codes
Directs and assists in the preparation and serving of meals to residents, associates, and guests
Hires, trains, and supervises dining services staff to ensure proper preparation of food in compliance with policies and proper storage and handling of raw food and supplies
Prepares monthly menus suitable to the dietary needs of the residents and ensures food is prepared and served according to sanitation standards
Ensures meals are served on schedule with no more than a 14-hour span between the evening meal and breakfast
Provides an evening snack of nutritional value to residents who desire it
Maintains copies of menus as served for at least three months
Ensures food service areas and equipment meet sanitation requirements set by federal, state, and local health regulations
Orders all raw food, supplies, and equipment through approved vendors and maintains accurate inventory
Maintains quality standards and stays within budget for food, supplies, and labor hours
Manages food service department according to personnel policies
Controls food portions served and monitors consumption
Prepares and posts menus in the kitchen
Develops and maintains a preventative maintenance program for dining services equipment
Attends all required staff meetings and in-services
Meets and visits with all new residents within four days of move-in
Familiarizes with each resident's specific dietary requests and changes
Provides excellent customer service to residents, visitors, and staff
Follows confidentiality policies regarding resident information
Recognizes special dietary needs in Harmony Square and trains staff accordingly
Conducts monthly food committee meetings with resident representatives
Plans, organizes, assists, and supervises dining services for marketing functions
Sets up and conducts in-service training for dining services staff
May supervise and conduct training sessions for other staff as assigned