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Dining Services Associate - Cafe Nova

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.50 - $1.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Tuition remission
Free Meals

Job Description

Villanova University is a prestigious Catholic university located in Villanova, PA, sponsored by the Augustinian Order. Founded in 1842, the university prides itself on being a mission-driven organization inspired by the core values of truth, unity, and love. It is a community devoted to service to others, and this ethos permeates all facets of the institution, including its Dining Services department. Known for its academic excellence, Villanova has been consistently ranked among the nation’s best colleges and universities, a recognition that attests to its commitment to continuous improvement and forward momentum. The university values its people highly, offering a comprehensive benefits package, generous paid time off, competitive retirement savings plans, flexible work options, wellness programs including gym membership, professional development opportunities, tuition assistance, and more.

The Dining Services Associate role at Cafe Nova is a critical position within Villanova’s Dining Services Operations department. This full-time, nine-month staff position located in Villanova, PA, focuses on maintaining the highest standards of cleanliness, sanitation, and food safety in all dining operations. The associate is responsible for both front-of-house and back-of-house duties, including receiving and stocking products. This role demands a commitment to the core values of Safety, Sanitation, and Excellence as promoted by both the Villanova University Mission Statement and the Dining Services Mission Statement. The Dining Services Associate works closely with management and fellow associates to enhance operational systems, ensuring smooth and efficient service delivery.

This position offers an hourly wage starting at $17.50, with shift differentials for qualifying shifts, making it a competitive role within the dining services sector. Employees enjoy a variety of benefits including free meals during shifts, generous vacation and holiday schedules, health and wellness resources, opportunities for advancement, and flexible scheduling options, including night shifts with differential pay. Full-time associates are also entitled to an extensive package including a 403b retirement plan with employer contributions, tuition remission for themselves and their dependents, as well as medical, dental, and vision insurance with multiple health plans to choose from.

As a vital part of the Villanova University community, the Dining Services Associate is expected to uphold excellent personal hygiene and uniform standards, provide exemplary customer service, and adhere carefully to all safety and sanitation regulations. Candidates who join this team can expect a supportive, mission-driven environment that fosters personal and professional growth, health, and well-being. The role requires physical stamina and a willingness to work within a dynamic environment, including standing for extended periods, lifting up to 50 pounds, and operating kitchen machinery safely. Opportunities to participate in special events and assist with additional projects provide enriching experiences beyond routine duties.

In summary, Villanova University offers an enriching employment opportunity for individuals who are passionate about dining service excellence and who wish to contribute meaningfully to a university community that values faith, service, and personal dedication. The Dining Services Associate role at Cafe Nova not only offers competitive pay and benefits but also aligns with Villanova’s broader mission of fostering a culture of service, care, and inclusion.

Job Requirements

  • Basic reading and writing skills
  • basic communication skills
  • excellent customer service skills
  • practices excellent personal hygiene habits
  • ability to follow directions and complete assigned tasks
  • ability to work with minimal supervision
  • ability to interact with people constantly

Job Qualifications

  • Basic reading and writing skills
  • basic communication skills
  • excellent customer service skills
  • practices excellent personal hygiene habits
  • ability to follow directions and complete assigned tasks
  • ability to work with minimal supervision
  • ability to interact with people constantly
  • preferred high school diploma or equivalent
  • preferred basic knowledge of food service safety and sanitation
  • preferred Serv Safe Training
  • preferred Allergy Awareness Training

Job Duties

  • Scrapes, cleans, sanitizes, and replenishes all dishes, silverware, cups, glasses, pots, and pans
  • properly stores all clean items
  • operates dish machine or pot machine and records proper temperatures and chemical sanitizer levels
  • loads and unloads dish machine
  • disposes of food waste and trash in front and back of house
  • sweeps and mops all floors and walk-in refrigerators
  • separates recycling from trash
  • assists in receiving, storing, transporting, and stocking food and nonfood items
  • assists in transporting supplies from storage to work areas
  • fills juices, milk, and soda machines
  • assists on serving lines or back of house prep work as needed
  • acts as a runner to replenish food supplies
  • communicates with cooks about food amounts
  • works special events and weekends as required
  • performs additional duties and assists with special projects as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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