Job Overview
Benefits
Complimentary room night stays
Employee Meals
Uniform dry cleaning and alterations
Discounted medical coverage
Discounted dental coverage
Discounted vision coverage
Parking discount
Septa access
City Fitness membership
Paid Time Off
Nine paid holidays
401K participation with company match
Company-paid parental leave
Growth opportunities at Four Seasons
Job Description
Four Seasons Hotels and Resorts stands as a beacon of luxury hospitality worldwide, powered by a team of passionate individuals committed to delivering unforgettable experiences. Recognized globally for its impeccable service and dedication to quality, Four Seasons blends the highest standards of luxury with a genuine, heartfelt approach to guest relations. The company nurtures a culture where employees are encouraged to grow, share, and work collaboratively in an atmosphere of mutual respect, aiming to make every interaction meaningful and every stay memorable. The mission centers on fostering connections not only between guests and the hotel but also between colleagues, creating an inclusive and supportive environment positioning Four Seasons as a leader in the hospitality industry.
Situated in Philadelphia, the Four Seasons Hotel is the city’s first Forbes Travel Guide Five-Star Hotel, offering guests an elevated experience from the moment they arrive. The location is celebrated for its sophisticated amenities such as the tranquil Five-Star Spa featuring healing crystal therapies and a stunning 57th-floor infinity pool overlooking the cityscape. Culinary offerings at this venue are exceptional, with fine dining crafted by Michelin-starred Chef Jean-Georges Vongerichten alongside innovative dishes from local James Beard Award-winning Chef Greg Vernick. The hotel effortlessly combines luxury with the welcoming spirit of Brotherly Love, setting a unique and compelling atmosphere for its guests.
The In-Room Dining Server role is pivotal within the Food & Beverage team, responsible for ensuring that guests receive timely and impeccable service in the privacy of their rooms. This role involves transporting food orders and special requests with precision and care, maintaining the highest standards of food quality and presentation. Servers greet guests warmly, provide detailed descriptions of menu offerings, and ensure all necessary room service setups and breakdowns are handled efficiently. Additionally, they manage billing closures accurately, handle guest satisfaction proactively, and respond swiftly to any concerns, enhancing the overall guest experience.
Ideal candidates bring a passion for flawless service, strong interpersonal skills, and a robust understanding of food and beverage offerings. This role demands flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as the hotel operates 24/7 year-round. Four Seasons values integrity, teamwork, and a dedication to excellence, encouraging employees to embody these values and contribute to the company’s prestigious reputation.
Four Seasons also offers a comprehensive range of employee benefits designed to support well-being and professional growth. Complimentary room night stays globally, employee meals prepared by talented culinary teams, uniform cleaning services, and access to medical and dental coverage provide attractive support for staff. Additional perks include discount programs for parking and fitness memberships, generous paid time off and holidays, robust 401k matching benefits, and fully paid parental leave. Employees are invited to grow within the organization, embarking on rewarding career paths within this esteemed luxury hospitality brand.
Situated in Philadelphia, the Four Seasons Hotel is the city’s first Forbes Travel Guide Five-Star Hotel, offering guests an elevated experience from the moment they arrive. The location is celebrated for its sophisticated amenities such as the tranquil Five-Star Spa featuring healing crystal therapies and a stunning 57th-floor infinity pool overlooking the cityscape. Culinary offerings at this venue are exceptional, with fine dining crafted by Michelin-starred Chef Jean-Georges Vongerichten alongside innovative dishes from local James Beard Award-winning Chef Greg Vernick. The hotel effortlessly combines luxury with the welcoming spirit of Brotherly Love, setting a unique and compelling atmosphere for its guests.
The In-Room Dining Server role is pivotal within the Food & Beverage team, responsible for ensuring that guests receive timely and impeccable service in the privacy of their rooms. This role involves transporting food orders and special requests with precision and care, maintaining the highest standards of food quality and presentation. Servers greet guests warmly, provide detailed descriptions of menu offerings, and ensure all necessary room service setups and breakdowns are handled efficiently. Additionally, they manage billing closures accurately, handle guest satisfaction proactively, and respond swiftly to any concerns, enhancing the overall guest experience.
Ideal candidates bring a passion for flawless service, strong interpersonal skills, and a robust understanding of food and beverage offerings. This role demands flexibility to work various shifts, including mornings, evenings, weekends, and holidays, as the hotel operates 24/7 year-round. Four Seasons values integrity, teamwork, and a dedication to excellence, encouraging employees to embody these values and contribute to the company’s prestigious reputation.
Four Seasons also offers a comprehensive range of employee benefits designed to support well-being and professional growth. Complimentary room night stays globally, employee meals prepared by talented culinary teams, uniform cleaning services, and access to medical and dental coverage provide attractive support for staff. Additional perks include discount programs for parking and fitness memberships, generous paid time off and holidays, robust 401k matching benefits, and fully paid parental leave. Employees are invited to grow within the organization, embarking on rewarding career paths within this esteemed luxury hospitality brand.
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Strong communication and customer service skills
- Ability to work flexible hours including mornings, evenings, weekends, and holidays
- Physical ability to carry trays and stand for extended periods
- Work authorization in the United States
Job Qualifications
- Strong knowledge of food and beverage and customer service
- Strong interpersonal and team player skills
- Work authorization in the United States
Job Duties
- Transport food orders and amenities to guest rooms in a timely manner
- Greet guests and provide thorough descriptions of food and beverage items
- Breakdown, clean, and set up room service tables and necessary items
- Coordinate tray and table removal
- Properly and accurately close guest checks securing room number and signature
- Settle voided checks or complimentary meals appropriately
- Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
