Job Overview
Benefits
Room night stays
Employee Meals
Dry cleaning and alteration
Medical insurance
Dental Insurance
vision coverage
parking
Septa access
City Fitness membership
Paid Time Off
Paid holidays
401K Matching
Company-paid parental leave
growth opportunities
Job Description
Four Seasons is a globally recognized luxury hospitality brand known for its commitment to delivering exceptional service and creating unforgettable experiences for its guests. Powered by its dedicated and passionate team, Four Seasons fosters a workplace culture centered on mutual respect, collaboration, and continuous growth. The company's values emphasize treating one another with kindness and providing genuinely heartfelt service. With a network of properties spanning the globe, Four Seasons is synonymous with refined elegance and unparalleled quality in the hospitality industry.
The Four Seasons Hotel Philadelphia embodies these core values as the city's first Forbes Travel Guide Five-Star Hotel. Rising high above the skyline, this prestigious hotel offers guests an extraordinary blend of modern luxury and authentic local charm. From the serene Five-Star Spa featuring healing crystal therapies to the breathtaking 57th-floor infinity-edge pool overlooking the city, guests experience a sanctuary of tranquility and sophistication. Culinary excellence is celebrated through two renowned chefs: Michelin-starred Jean-Georges Vongerichten and James Beard Award-winner Greg Vernick, each presenting inventive and memorable dining options.
The In-Room Dining Server role at Four Seasons Hotel Philadelphia is an integral part of the food and beverage team, dedicated to providing impeccable service to guests in the comfort of their rooms. This role requires a passionate individual who is committed to excellence and attention to detail in transporting food orders and amenities efficiently while ensuring quality is maintained. The server will greet guests warmly, offer thorough descriptions of menu items, and ensure the complete setup and breakdown of room service tables with finesse.
Beyond the technical responsibilities, the In-Room Dining Server serves as an ambassador of the Four Seasons brand, anticipating guest needs and exceeding expectations through proactive and courteous service. This role involves managing guest checks accurately and handling special requests or concerns promptly, ensuring a seamless dining experience that aligns with the hotel’s distinguished reputation.
Ideal candidates bring a strong knowledge of food and beverage operations, exceptional interpersonal skills, and a team-oriented mindset. Work authorization in the United States is required. Working at Four Seasons means becoming part of a team that values your growth, integrity, and the passion you bring to your work.
The Four Seasons Hotel Philadelphia offers flexible scheduling to accommodate its 24/7 operations, with an expectation that servers can work mornings, evenings, weekends, and holidays. The position provides a competitive employee experience, including complimentary room nights at Four Seasons worldwide, employee meals, dry cleaning services for uniforms, and extensive benefits such as medical, dental, and vision coverage. Employees also enjoy additional perks like fitness memberships, paid time off, holiday pay, 401k matching, and fully paid parental leave.
Joining Four Seasons in this role presents an exceptional opportunity to grow within a world-class luxury hotel, contribute to an esteemed team, and immerse yourself in a culture that values connection, generosity, and excellence.
The Four Seasons Hotel Philadelphia embodies these core values as the city's first Forbes Travel Guide Five-Star Hotel. Rising high above the skyline, this prestigious hotel offers guests an extraordinary blend of modern luxury and authentic local charm. From the serene Five-Star Spa featuring healing crystal therapies to the breathtaking 57th-floor infinity-edge pool overlooking the city, guests experience a sanctuary of tranquility and sophistication. Culinary excellence is celebrated through two renowned chefs: Michelin-starred Jean-Georges Vongerichten and James Beard Award-winner Greg Vernick, each presenting inventive and memorable dining options.
The In-Room Dining Server role at Four Seasons Hotel Philadelphia is an integral part of the food and beverage team, dedicated to providing impeccable service to guests in the comfort of their rooms. This role requires a passionate individual who is committed to excellence and attention to detail in transporting food orders and amenities efficiently while ensuring quality is maintained. The server will greet guests warmly, offer thorough descriptions of menu items, and ensure the complete setup and breakdown of room service tables with finesse.
Beyond the technical responsibilities, the In-Room Dining Server serves as an ambassador of the Four Seasons brand, anticipating guest needs and exceeding expectations through proactive and courteous service. This role involves managing guest checks accurately and handling special requests or concerns promptly, ensuring a seamless dining experience that aligns with the hotel’s distinguished reputation.
Ideal candidates bring a strong knowledge of food and beverage operations, exceptional interpersonal skills, and a team-oriented mindset. Work authorization in the United States is required. Working at Four Seasons means becoming part of a team that values your growth, integrity, and the passion you bring to your work.
The Four Seasons Hotel Philadelphia offers flexible scheduling to accommodate its 24/7 operations, with an expectation that servers can work mornings, evenings, weekends, and holidays. The position provides a competitive employee experience, including complimentary room nights at Four Seasons worldwide, employee meals, dry cleaning services for uniforms, and extensive benefits such as medical, dental, and vision coverage. Employees also enjoy additional perks like fitness memberships, paid time off, holiday pay, 401k matching, and fully paid parental leave.
Joining Four Seasons in this role presents an exceptional opportunity to grow within a world-class luxury hotel, contribute to an esteemed team, and immerse yourself in a culture that values connection, generosity, and excellence.
Job Requirements
- High school diploma or equivalent
- Previous experience in food and beverage service preferred
- Passion for delivering flawless service
- Strong work ethic and integrity
- Ability to work flexible hours including mornings, evenings, weekends, and holidays
- Effective communication skills
- Ability to handle guest concerns with professionalism
Job Qualifications
- Strong knowledge of food and beverage operations
- Excellent customer service skills
- Effective interpersonal and team player abilities
- Ability to provide thorough menu descriptions
- Attention to detail and accuracy in handling guest checks
- Work authorization in the United States
Job Duties
- Transport food orders and amenities to guest rooms in a timely manner ensuring food quality
- Greet guests and provide detailed descriptions of food and beverage items
- Set up and break down room service tables and necessary items
- Coordinate tray and table removal
- Accurately close guest checks securing room number and signature
- Properly settle voided checks or complimentary meals
- Anticipate guest needs and respond promptly to requests and concerns
Job Criteria
Experience
No experience required
Job Location
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