
Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
flexible scheduling
Retirement Plan
Job Description
Wings Etc. is a dynamic restaurant known for its inviting ambiance and quality dining experience, specializing in a diverse menu that caters to a variety of tastes and preferences. This well-established dining venue focuses on delivering exceptional customer service and maintaining a friendly environment where guests feel welcomed and comfortable. As a notable member of the hospitality industry, Wings Etc. continually strives to uphold high standards in both its food offerings and service, ensuring every guest leaves with a memorable experience. Recognized for its commitment to excellence, Wings Etc. is a place where employees have the opportunity to grow professionally while contributing to a team-oriented atmosphere driven by guest satisfaction.\n\nThe role of Dining Server at Wings Etc. is pivotal in molding the overall guest experience. Reporting directly to the Manager on Duty, the server will be the face of the restaurant, greeting guests warmly and providing attentive, efficient service throughout their visit. This position requires someone who embodies the Wings Etc. Server Top Ten—a set of principles aimed at delivering consistent, high-quality service with a genuine smile and positive attitude. The Dining Server will be responsible for preparing tables, ensuring all condiments and silverware are stocked, and maintaining cleanliness and safety standards. Knowing the menu inside and out, including current specials and beverage options, is essential to offering insightful recommendations and promoting daily specials effectively. Timeliness is crucial; servers must ensure that food is served promptly within twelve minutes of the order placement, enhancing guest satisfaction and operational efficiency. Additionally, the role involves responsibilities related to order accuracy, from writing down orders on server pads to processing payments through the POS system with precision and care. Furthermore, the Dining Server will assist in seating guests, handling pre-bussing duties, and supporting the overall workflow to keep the dining room running smoothly. This role demands excellent communication skills, stamina, and the ability to work collaboratively with a team in a fast-paced environment. It also requires appropriate certifications such as a Valid State Server Alcohol Permit and Training Certification, underlining the importance of responsible service practices. Overall, this position offers an exciting opportunity to engage with guests directly, contribute to a positive dining atmosphere, and be an integral part of the Wings Etc. hospitality team.
Job Requirements
- Must speak and write English proficiently
- Capable of accurately performing basic math operations
- Knowledge of food safety practices and/or certification
- Must be able to stand for long periods and lift items up to 50 pounds from storage
- Ability to work collaboratively to provide an exceptional dining experience
- Valid State Server Alcohol Permit
- Valid State Server Alcohol Training Certification
Job Qualifications
- Must speak and write English proficiently
- Capable of accurately performing basic math operations
- Knowledge of food safety practices and/or certification
- Ability to work collaboratively to provide an exceptional dining experience
- Valid State Server Alcohol Permit
- Valid State Server Alcohol Training Certification
Job Duties
- Prepare tables, roll silverware, and ensure condiments are always replenished alongside performing other essential checklist tasks
- Stay informed about the current menu, liquor and beer selections, and daily specials
- Maintain sanitation, health, and safety standards in all work areas
- Promptly greet guests at the door and ensure they feel welcomed from the moment they arrive
- Warmly greet guests within 60 seconds after they are seated at their table
- Promote daily specials and programs effectively
- Offer recommendations for drinks, desserts, and appetizers
- Accurately write down orders using a server pad
- Treat all guests as if they were your own and ensure their food is served within 12 minutes of order placement
- Deliver food and beverages to guests in a timely manner
- Assist with pre-bussing and bus tables as needed
- Utilize the POS system for order entry and process transactions with cash, credit cards, and Wings Etc. Gift Cards, providing exact change as necessary
- Seat guests at their tables with care and attention
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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