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Dining Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Voluntary Short Term Disability Insurance
Traditional 401(k) plan
Roth 401(k) plan
Paid Time Off

Job Description

THE ONE GROUP is a global leader in the hospitality industry, renowned for its vibrant vibe dining concept that combines exceptional service with an unforgettable atmosphere. As a dynamic restaurant group, THE ONE GROUP prides itself on creating unique culinary experiences that cater to diverse tastes and preferences across upscale dining venues. With a commitment to excellence and innovation, the company has established itself as a prominent player in the competitive restaurant landscape, expanding its presence across multiple cities and markets worldwide. Their focus on delivering top-tier guest experiences through passionate and skilled teams distinguishes them as an employer of choice in the hospitality sector.

Joining THE ONE GROUP means becoming part of a forward-thinking establishment that values growth, employee well-being, and career advancement. The role of a Dining Server at THE ONE GROUP offers more than just daily duties; it is an opportunity to immerse yourself in a fast-paced, high-volume upscale dining environment. Dining Servers are essential in crafting memorable guest experiences by offering expert menu knowledge, anticipating guest needs, and maintaining a smooth service flow. This position requires individuals who are passionate about hospitality, comfortable working under pressure, and possess strong communication skills with a guest-first mindset.

At THE ONE GROUP, employees benefit from a comprehensive benefits package that includes medical, dental, and vision insurance for full-time restaurant employees (with part-time employees not eligible for health benefits). The package also includes employee-paid voluntary short-term disability insurance, accident, hospital indemnity, and critical illness and cancer insurance options. Additionally, all employees have access to traditional and Roth 401(k) plans, providing valuable opportunities for financial growth and retirement planning.

Beyond insurance and financial benefits, THE ONE GROUP supports its employees with exclusive perks such as employee dining discounts and complimentary onsite meals, fostering a supportive and rewarding work environment. Career development is a priority, with limitless growth opportunities available to staff who wish to advance their hospitality careers within the organization. Employees enjoy paid sick time as per state and local regulations, paid time off, and access to an Employee Assistance Program (EAP), which provides resources and support for personal and professional challenges.

The Dining Server role specifically focuses on welcoming guests warmly, guiding them through the Vibe Dining experience, and sharing detailed insights on the menu, daily specials, and beverage pairings. Taking precise food and beverage orders, delivering meals promptly with attention to presentation, monitoring guest satisfaction, and professionally resolving concerns are all critical elements of the position. Dining Servers also support their team by maintaining cleanliness, completing opening and closing side work, and handling payments efficiently while encouraging guests to return.

This role requires physical stamina to stand, walk, and carry trays for extended periods and a willingness to work nights, weekends, and holidays as needed. Experience in upscale dining environments and strong knowledge of food, wine, and cocktails will help candidates excel in this role. THE ONE GROUP values individuals who can multi-task and thrive under pressure, contributing positively to the overall vibrant atmosphere that defines their brand.

In summary, THE ONE GROUP offers a unique and fulfilling career path for individuals passionate about hospitality and customer service. With expansive global reach, comprehensive benefits, and a culture committed to employee growth and guest satisfaction, this opportunity as a Dining Server is ideal for motivated individuals wanting to elevate their careers in the restaurant industry. By joining THE ONE GROUP, applicants become part of a distinguished team dedicated to delivering unparalleled dining experiences worldwide.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in upscale dining preferred
  • Ability to stand for long periods
  • Excellent interpersonal and communication skills
  • Availability to work flexible hours including nights, weekends, and holidays
  • Capacity to work in a fast-paced environment

Job Qualifications

  • Experience in a high-volume, upscale dining environment preferred
  • Strong knowledge of food, wine, and cocktails with a passion for hospitality
  • Ability to multi-task, thrive under pressure, and excel in a fast-paced setting
  • Excellent communication skills and a guest-first attitude
  • Physical ability to stand, walk, and carry trays for extended periods
  • Willingness to work nights, weekends, and holidays

Job Duties

  • Welcome guests warmly and guide them through the vibe dining experience
  • Share detailed insights on the menu, daily specials, and beverage pairings
  • Accurately take food and beverage orders and enter them into the POS system
  • Deliver food and drinks promptly, ensuring presentation and accuracy
  • Promptly monitor guest satisfaction, professionally addressing any concerns
  • Support team members as necessary to maintain a smooth service flow
  • Complete opening and closing side work as directed by management

Job Criteria

Experience

Mid Level (3-7 years)


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