Dining Room Supervisor

This hiring establishment is a reputable healthcare facility that provides comprehensive dining services within independent and assisted living environments. The organization is committed to delivering a high-quality dining experience to its residents, guests, and staff, reflecting a strong dedication to service excellence in the healthcare hospitality sector. The company operates under clear objectives, standards, policies, and procedures that ensure smooth operations and adherence to sanitation and food safety practices. This establishment recognizes the importance of creating a pleasant atmosphere in its dining rooms and special function events while maintaining stringent health and safety standards required in healthcare settings.

We are currently seeking a dedicated Dining Room Supervisor to join our team under the guidance of the Food Service Director. This position carries the responsibility of overseeing dining room service areas in both independent living and assisted living facilities, including special functions. The Dining Room Supervisor plays a vital role in maintaining sound inter-departmental relations and ensuring the integration of dining services with the broader facility plan of operation. This role demands strong leadership skills, a detailed understanding of dining service techniques, and the ability to foster positive resident relations. The ideal candidate will be proactive in dealing with problems, ensuring that food service issues are addressed promptly to create an enjoyable and seamless dining experience.

The Dining Room Supervisor will directly manage all service personnel during meal periods, supervise special functions, and collaborate with nursing staff to coordinate service in the Assisted Living Dining Room. A key part of the role involves training, evaluating, and counseling service staff in accordance with community personnel policies while promoting their professional development. Daily duties also include conducting pre-meal briefings for service staff to uphold departmental standards and circulating in dining areas during meal times to respond swiftly to resident and guest feedback regarding food quality and service.

Weekly meetings with service personnel and participation in Resident Dining Committee meetings serve as platforms to ensure consistent communication and quality improvements. The Dining Room Supervisor is accountable for maintaining cleanliness and sanitation of dining room facilities, including tables and chairs, and managing table-top and menu requirements in coordination with the Food Service Director. Additionally, the role includes preparation of weekly work schedules for all service personnel to ensure optimal staffing and operational efficiency.

This position offers same day pay, which reflects our commitment to supporting our employees promptly. Candidates with a high school diploma or GED, and ideally a college degree, who possess two or more years of dining services experience, particularly in gerontology, will find this role fitting. While ServSafe certification is preferred, it is expected that the successful candidate will achieve this certification within one year of employment if not already certified. This role is instrumental in enhancing the overall dining experience and contributes significantly to the resident satisfaction and operational success of the dining services department.