Job Overview

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Compensation

Hourly
Range $11.25 - $14.50
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Benefits

Birthday and anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual on DAY 1
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
Basic term life
AD&D

Job Description

Dial is a compassionate and resident-centered senior living community dedicated to enhancing the quality of life for its residents. Known for creating an environment that feels like family, Dial offers a unique workplace culture where team members not only grow professionally but also find joy in serving others. As part of a dedicated team, employees have the opportunity to learn from knowledgeable seniors and experienced colleagues, fostering an atmosphere of mutual respect, care, and personal growth. At Dial, every team member contributes to a mission that goes beyond providing care — the goal is to add life to residents' years, making each day meaningful and joyful. This supportive environment is further enriched by numerous perks, including birthday and anniversary paid time off, tuition assistance, double pay on holidays, paid time off accrual from day one, referral bonuses, free meals during shifts, loyalty incentives, employee recognition programs, discounts with major service providers, pay advance programs, and comprehensive medical, dental, vision, and life insurance benefits.

The position available at Dial is pivotal in ensuring residents enjoy a positive dining experience, which plays an essential role in their overall well-being and happiness. This role primarily involves serving meals and beverages to residents, bussing tables, and maintaining cleanliness in the dining area. The dining assistant will engage directly with residents, taking orders, answering questions about the menu, and catering to individual food and beverage preferences with warmth and attentiveness. Attention to detail is crucial, as the role includes managing orders in the designated point of sale system and ensuring tables are properly set and reset for each meal. Beyond serving meals, the dining assistant is responsible for preparing beverages, keeping drink containers filled, vacuuming carpets after meals, and supporting a pleasant dining environment. Confidentiality regarding residents’ information and community operations is a must, as is safety awareness to report any on-the-job injuries immediately. This position requires excellent communication skills, a patient and customer-focused attitude, and physical stamina to stand, walk, and move throughout shifts lasting around 3 to 3.75 hours. Experience in food service is preferred but not mandatory; however, a willingness to learn and enjoy working with older adults is essential. Overall, the role offers a meaningful opportunity to make a real difference in the lives of seniors while being part of a supportive and rewarding community-focused workplace.

Job Requirements

  • Must be age 16 or older

Job Qualifications

  • Ability to read, write, and comprehend the English language
  • promote teamwork in providing services to residents
  • patience and a customer-focused attitude
  • operation of basic kitchen appliances or willingness to learn
  • willingness to learn and help others
  • enjoyment in working with older adults
  • some experience in food service is preferred

Job Duties

  • Serve residents meals, take orders, and assist residents throughout all aspects of the dining experience
  • take all orders and close out orders within the Dial designated point of sale system
  • provide customer service to residents to allow high level of resident satisfaction while serving meals
  • set tables for upcoming meals and reset for the following meal
  • inform residents what foods are available on the day’s menu
  • address residents by name and their food beverage likes and dislikes
  • prepare beverages before meals and serve beverage of choice to each resident
  • keep water glasses and coffee cups and/or carafes filled
  • clear tables, as needed, throughout meal and bus tables after the meal is finished
  • vacuum carpet in the dining room after each meal
  • maintain confidentiality of verbal and written information pertaining to residents, community operations and personnel
  • report any on-the-job injuries to the supervisor before the end of the work shift on the day the injury occurs
  • other duties as assigned

Job Criteria

Experience

No experience required


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