Dining Room Manager Senior Living

The Greens at Cannondale is a distinguished assisted living and memory care community located in Wilton, Connecticut, with a legacy spanning more than 30 years. Known for its warm, engaging, and resident-centered environment, The Greens at Cannondale has established itself as a leader in delivering exceptional care to seniors. The community is dedicated to helping residents live with dignity, purpose, and independence, offering personalized support tailored to each individual's unique needs. Their approach combines compassionate care with innovative programming, fostering a culture of excellence that empowers residents to thrive. The organization also prides itself on creating a workplace where employees feel valued, respected, and inspired to make a meaningful impact every day. The Greens at Cannondale understands the importance of maintaining the highest standards of service, which is reflected in their commitment to resident satisfaction and quality care.

The role of the Front of House Dining Manager is pivotal within this esteemed community. Reporting directly to the Director of Dining Services, this exempt position is responsible for overseeing all front-of-house dining operations to ensure an exceptional dining experience for residents, families, guests, and staff. This leadership role demands a dynamic individual capable of fostering collaboration between the dining room team and culinary staff to deliver restaurant-quality service. The Front of House Dining Manager leads a team of dining room servers, hosts, beverage attendants, and utility staff by supervising, coaching, and developing their skills. The manager is deeply involved in recruitment, onboarding, scheduling, and performance management, ensuring the team adheres to high service standards and company policies.

In addition to team leadership, this role emphasizes maintaining a positive, respectful, and professional environment. The Front of House Dining Manager ensures residents receive prompt, courteous, and personalized service, while proactively building relationships by learning their preferences and dietary needs. Resolving concerns with professionalism and supporting special events are integral aspects of this position. The manager also oversees dining room operations, including meal service efficiency, cleanliness, proper setup, and coordination between the kitchen and dining staff. This role requires attention to detail in monitoring food quality, service etiquette, and inventory management.

Training and quality assurance are critical responsibilities, with the manager conducting routine service observations and leading pre-shift meetings to communicate important updates and expectations. Ensuring compliance with health, sanitation, and safety regulations is paramount, involving strict adherence to infection prevention protocols and safe food handling practices. The Front of House Dining Manager plays a key role in maintaining standardized service procedures and participating in quality improvement initiatives aimed at enhancing resident satisfaction.

This position requires flexibility to work various shifts, including evenings, weekends, and holidays, and physical capability to stand, walk, bend, and lift as needed during service periods. Experience in senior living or similar environments is strongly preferred, as is a commitment to resident-centered care that prioritizes dignity and individualized attention.

Overall, the Front of House Dining Manager position at The Greens at Cannondale offers a rewarding opportunity to lead a dedicated team in delivering high-quality dining experiences within a respected senior living community, where excellence and compassion go hand in hand.