Dining Room Manager

Houston, TX, USA|Onsite

Job Overview

Benefits

401K with a 4% safe harbor match

Perks at work

Holiday pay

generous PTO

Employee assistance program

Paycheck Advances

Healthcare options

Financial Hardship Programs

Compassionate Leave

PTO Cashout Option

Job Description

The Doliver of Tanglewood is a distinguished senior living community that offers Independent Living, Assisted Living, and Memory Care services tailored to enhance the quality of life for its residents. Known for its commitment to compassionate care and high standards, The Doliver of Tanglewood creates a welcoming and supportive environment where seniors can thrive and enjoy a vibrant lifestyle. The community focuses on fostering a sense of belonging and dignity by providing personalized care and a wide range of amenities designed to meet the diverse needs of its residents. With a dedicated team of professionals, The Doliver of Tanglewood is recognized for its excellence in senior care and hospitality, continuously striving to improve the well-being and satisfaction of its residents.

We are currently looking for a Dining Room Supervisor who will play a pivotal role in leading and managing the front of house dining team. This is a vital position within our team, requiring a leader who is passionate about delivering exceptional dining experiences to both residents and guests. The Dining Room Supervisor is tasked with overseeing the daily operations of the dining room, ensuring that service standards are consistently met and that every dining experience is pleasant and memorable. This role involves supervising and training staff, scheduling to guarantee adequate coverage, maintaining cleanliness and order, and fostering seamless communication between front of house and kitchen staff. The ideal candidate is friendly, reliable, and thrives in a community-focused environment. The supervisor also contributes to quality control through meal counts and audits, manages inventory of dining essentials, and is proactive in gathering and acting on feedback to continuously improve service. Additional responsibilities include supporting safety protocols, understanding menu offerings thoroughly to assist residents, and participating in the community’s emergency response efforts.

This position offers competitive pay and operates on the 11:00 a.m. to 8:00 p.m. shift, providing an excellent opportunity to join a respected and compassionate organization dedicated to making a positive difference in senior living. Benefits are comprehensive, including 401K matching, generous paid time off, healthcare options, and other valuable programs that emphasize work-life balance and employee well-being.

Job Requirements

Must obtain accredited food handler certification within 60 days as per State guidelines
Proficient in computer skills including Microsoft Word and email
High school diploma or GED preferred
One to two years of related experience including supervisory responsibilities
Great customer service attitude and ability to interact well with staff residents and guests
Ability to give and follow written and oral instructions
Ability to work independently and as part of a team
Pre-employment background check and drug screen required

Job Qualifications

High school diploma or GED preferred
One to two years of related experience including supervisory responsibilities
Proficient in computer skills including Microsoft Word and email
Great customer service attitude and ability to interact well with staff residents and guests
Ability to give and follow written and oral instructions
Ability to work independently and as part of a team

Job Duties

Supervise and lead the day-to-day activities of the front of house team ensuring all staff are well-trained and providing top-notch service
Train new hires provide regular performance feedback and participate in performance management processes
Ensure adequate staffing through scheduling and providing coverage as needed
Serve as the liaison between front of house and back of house to ensure accurate and timely completion of resident and guest orders
Maintain a clean dining room set up to company standards for all meals and functions
Greet all residents and guests with a smile ensuring each person feels valued and well-served
Keep track of dining room small ware table ware and linen
Conduct regular inventory checks
Collect and address resident suggestions and comments to continually improve dining services
Regularly evaluate dining services through quality assurance audits and maintain accurate meal count reports
Ensure residents' safety by removing walkers from the dining room and returning them promptly after meals
Fully understand the menu and be able to explain selections to residents and guests
Be an active member of the community’s emergency response team
Maintain a professional appearance and good personal hygiene per company policies