Dining Room Manager

The company is a high-volume, fine dining restaurant distinguished by its commitment to passion, customer focus, and creating exceptional guest experiences. This establishment prides itself on fostering a positive work environment where team members truly believe in what they do and collaborate towards success. The company culture is built on strong values that emphasize teamwork, ongoing development, and maintaining high standards of service excellence. The restaurant operates with a full-service, all-day bar, combining fine dining with an inclusive beverage program, offering an engaging and dynamic setting for both guests and staff. This creates a vibrant workplace where professionalism meets an inviting atmosphere focused on quality and customer satisfaction.

The role of Dining Room Manager is central to the success of the restaurant’s front-of-house operations. Reporting to the Assistant or Director of Food and Beverage, the Dining Room Manager is tasked with leading a team that includes an Assistant Dining Room Manager, a salaried sommelier, and hourly front-of-house team members. This leadership position carries responsibility for the overall guest experience by ensuring consistent service standards and operational efficiency throughout the dining room and bar areas. The manager is accountable for maintaining a positive morale among staff, supporting team growth through mentorship and training, and fostering a culture of ownership and excellence. This role requires a hands-on leader with a deep understanding of fine dining service and beverage management, including wine and spirits knowledge.

Operational management is a critical component of the position, encompassing reservation management, seating arrangements, clean facility maintenance, and inventory control for consumables and supplies. The Dining Room Manager also manages labor scheduling to meet guest volume demands and labor budget targets, demonstrating strategic planning ability. The individual must communicate clearly and effectively across all levels of the organization to ensure that team members understand company-wide initiatives and policies. Regular participation in food and beverage leadership meetings supports alignment with broader organizational goals.

In addition, the Dining Room Manager plays a pivotal role in staff recruitment, retention, and development by maintaining a professional work environment that encourages teamwork, growth, and service culture adherence. They provide active leadership and performance feedback to team members, ensuring consistent growth and development in each staff position. Guest satisfaction is a top priority, with the manager actively addressing feedback and resolving issues promptly and professionally.

Financial management responsibilities include monitoring labor, alcohol, and operational budgets, as well as reviewing daily financial reports to ensure the restaurant meets revenue and labor goals. Compliance with all company policies and procedures is expected. The manager must demonstrate reliability and consistency with regular attendance and the ability to work collaboratively with both team members and guests in a fast-paced and customer-focused environment.

This position requires a minimum of four years of experience in a leadership role within a high-volume fine dining restaurant, with comprehensive knowledge of wines and spirits including varietals and production methods. Technical proficiency with Microsoft Office suite and reservation and point-of-sale systems is essential. Strong communication skills, sound judgment, and the physical ability to lift up to 50 pounds and remain on feet for extended periods are also required. The work environment includes dining room, bar, and kitchen areas, with occasional exposure to all weather conditions. The Dining Room Manager plays a crucial role in sustaining the restaurant's reputation for exceptional service and operational excellence, making this an exciting opportunity for a dedicated and passionate hospitality professional.