Buffalo Wild Wings logo

Dining Room Host/Hostess

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
flexible schedule
shift meal discount
family dining discount
Paid Time Off
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Tuition Benefits
Recognition Program
Cash Referral Program
PerkSpot Discount Program
Journey Wellbeing Support Tool
Slip resistant shoes program
community and charitable involvement
Champions of Hope
Igniting Dreams Grant Program
Training Contests
Advancement opportunities

Job Description

Buffalo Wild Wings is a renowned American casual dining restaurant and sports bar franchise specializing in buffalo wings and sauces. Founded with the goal of creating a lively environment where guests can enjoy great food, watch their favorite sporting events, and socialize, Buffalo Wild Wings has grown into a beloved destination for sports enthusiasts and casual diners alike across the country. The company prides itself on fostering a vibrant and energetic atmosphere where every shift is not just a job but an opportunity to build memorable experiences and strong community connections. As a well-established chain with numerous locations, Buffalo Wild Wings offers its team members the chance to advance their careers within a dynamic and supportive work environment. Known for its dedication to excellent customer service and fun, engaging workplace culture, Buffalo Wild Wings provides comprehensive training and continuous learning opportunities to ensure staff can perform at their best and grow professionally. The employee benefits package is robust, including weekly pay, flexible scheduling, health insurance, retirement plans, and tuition benefits, making it an attractive employer for individuals seeking both immediate work and long-term career development. This role is a great fit for individuals who thrive in fast-paced settings and enjoy working with people. Employment type is typically hourly with varying shifts, including evenings and weekends, accommodating a diverse array of schedules that enhance work-life balance and employee satisfaction. Salary varies by location but generally includes competitive hourly wages along with additional benefits and incentives.

As a Dining Room Host/Hostess at Buffalo Wild Wings, you will be the cornerstone of the guest experience by delivering welcoming, friendly service and ensuring that the dining room is a warm and inviting space. Your primary duties will include greeting guests as they arrive, managing seating arrangements efficiently, handling reservations, and maintaining the overall organization and cleanliness of the dining area. You will play a key role in creating legendary first impressions that contribute to customer satisfaction and repeat visits. This position offers an opportunity to develop essential hospitality skills such as communication, multitasking, customer service, and teamwork. If you are passionate about providing excellent service in a lively ambiance and enjoy contributing to a team-oriented environment, this role will allow you to shine and grow professionally. Joining Buffalo Wild Wings as a Dining Room Host/Hostess is more than just a job; it is a chance to be part of a brand that is synonymous with great food, sports excitement, and community spirit, while gaining the experience and skills needed for future career advancement in the hospitality industry.

Job Requirements

  • Minimum age of 16 years or higher as per applicable law
  • must be able to stand and walk for extended periods
  • reliable and punctual
  • ability to work flexible shifts including evenings, weekends, and holidays
  • strong commitment to providing excellent guest service
  • basic math skills for handling payments and reservations
  • ability to follow safety and operational procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • previous customer service experience is a plus
  • strong communication and interpersonal skills
  • ability to multitask in a fast-paced environment
  • friendly and approachable demeanor
  • basic organizational skills
  • ability to work well within a team environment

Job Duties

  • Warmly greet guests and seat them efficiently
  • manage reservations to optimize dining flow
  • provide menus and offer initial assistance to guests
  • maintain a welcoming and organized dining environment
  • coordinate with servers and kitchen staff to ensure a smooth service
  • handle guest inquiries and requests promptly
  • contribute to the cleanliness and preparedness of the dining area

Job Criteria

Experience

No experience required


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