Dining Room Host - PT

Portland Golf Club is an esteemed private golf club known for its exceptional service and welcoming environment. Nestled in a picturesque setting, the club prides itself on fostering a friendly and professional atmosphere where Members and guests can enjoy premier dining and recreational experiences. With a commitment to excellence and attention to detail, Portland Golf Club has established itself as a premier destination for those seeking both leisure and community in a refined yet approachable setting.

The role of Host/Hostess at Portland Golf Club is pivotal in shaping the Members' and guests' dining experience. As the initial point of contact, the Host/Hostess embodies the warmth and professionalism that the club stands for. This position is designed for individuals who are enthusiastic about creating a welcoming environment, ensuring efficient dining room operations, and contributing positively to the overall atmosphere. The Host/Hostess is responsible for greeting Members and guests by name, escorting them to their tables with a smile and friendly conversation, and making sure they feel comfortable throughout their visit.

In addition to providing a warm welcome, the Host/Hostess manages reservations, seating charts, and waitlists, balancing efficiency with a personal touch to minimize wait times and maintain smooth dining room flow. This role is essential for coordinating communication between the service staff and the dining room, ensuring that special requests are accommodated and that the timing of service maintains a high standard.

Collaboration is another cornerstone of this position, as the Host/Hostess actively supports the team by assisting with table resets, managing menus, handling phone inquiries, and stepping in wherever extra help is needed. This team-oriented mindset, combined with a positive and can-do attitude, especially during busy shifts, is vital for maintaining the high standards of service that Portland Golf Club is known for.

Professionalism and member care are critical aspects of this role. The Host/Hostess is expected to maintain a polished appearance and handle any Member concerns with empathy, ensuring that issues are resolved promptly or escalated appropriately. Staying informed about the club's menus, specials, and events is also essential for answering Member questions confidently and accurately.

Overall, the Host/Hostess position at Portland Golf Club offers an exciting opportunity for individuals who are passionate about customer service, enjoy engaging with people in a dynamic environment, and want to be part of a respected institution that values community, professionalism, and hospitality. This role not only sets the tone for every dining experience but also ensures that each guest's visit is memorable and enjoyable from start to finish.