
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $31.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities
Job Description
The Boston Marriott Long Wharf, located at 296 State St, Boston, Massachusetts, is a renowned hotel recognized for its exceptional hospitality and prime location along Boston's scenic waterfront. As part of Marriott International, one of the world's leading hospitality companies, the Boston Marriott Long Wharf offers guests a distinctive experience that combines luxury, comfort, and outstanding service. The hotel caters to both leisure and business travelers, providing high-quality accommodations, fine dining options, and state-of-the-art meeting facilities. Through its dedication to the art of hospitality, the Boston Marriott Long Wharf continually strives to create memorable experiences for every guest who walks through its doors.
The role of Guest Service Support Expert at the Boston Marriott Long Wharf is a vital part of the hotel’s food and beverage operations. This full-time, non-management position plays a crucial support function in ensuring the smooth running of food and beverage services. The hourly pay rate for this position is $31.25, highlighting the company’s commitment to providing competitive compensation for its employees working in this capacity. Primarily scheduled for the evening shift, this role involves several responsibilities that contribute to the overall guest experience by supporting front-of-house and kitchen staff.
As a Guest Service Support Expert, you will be instrumental in creating an inviting and efficient dining environment. Your duties will encompass setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies to maintain the seamless flow of service. The role demands a hands-on approach and physical stamina as you will be required to stand, sit, or walk for extended periods, navigate uneven or slippery surfaces, and lift or move objects up to 25 pounds independently and up to 50 pounds with assistance. Attention to safety, professionalism in appearance and communication, and adherence to company policies are essential qualities for success in this position.
Marriott International strongly emphasizes diversity, inclusion, and equal opportunity employment. The company fosters a culture where associates’ unique backgrounds are valued and celebrated, creating a vibrant workplace that motivates employees to perform their best. At Marriott, the blended talents and experiences of their staff are recognized as their greatest strength. This inclusive environment enables all associates to thrive, grow, and develop their careers.
Working with the Boston Marriott Long Wharf not only offers the chance to be part of a globally recognized brand but also an opportunity to build a career within Marriott’s portfolio of brands, which includes the prestigious JW Marriott. JW Marriott is known for its luxury hotel offerings and its commitment to holistic employee well-being, training, and development. By joining Marriott, employees become part of a global family that prioritizes "Wonderful Hospitality. Always." and is dedicated to delivering heartfelt, forward-thinking service that honors the brand’s legacy.
This position is an excellent opportunity for individuals who seek to build a career in hospitality, particularly within food and beverage service, with the support and development opportunities provided by Marriott International. Whether you are new to the field or have prior experience in food and beverage, this role is designed to welcome you into a culture of excellence and service. It provides a foundation for career growth while emphasizing the importance of teamwork, professional conduct, and guest satisfaction.
The role of Guest Service Support Expert at the Boston Marriott Long Wharf is a vital part of the hotel’s food and beverage operations. This full-time, non-management position plays a crucial support function in ensuring the smooth running of food and beverage services. The hourly pay rate for this position is $31.25, highlighting the company’s commitment to providing competitive compensation for its employees working in this capacity. Primarily scheduled for the evening shift, this role involves several responsibilities that contribute to the overall guest experience by supporting front-of-house and kitchen staff.
As a Guest Service Support Expert, you will be instrumental in creating an inviting and efficient dining environment. Your duties will encompass setting tables, assisting kitchen staff, cleaning work areas, and replenishing supplies to maintain the seamless flow of service. The role demands a hands-on approach and physical stamina as you will be required to stand, sit, or walk for extended periods, navigate uneven or slippery surfaces, and lift or move objects up to 25 pounds independently and up to 50 pounds with assistance. Attention to safety, professionalism in appearance and communication, and adherence to company policies are essential qualities for success in this position.
Marriott International strongly emphasizes diversity, inclusion, and equal opportunity employment. The company fosters a culture where associates’ unique backgrounds are valued and celebrated, creating a vibrant workplace that motivates employees to perform their best. At Marriott, the blended talents and experiences of their staff are recognized as their greatest strength. This inclusive environment enables all associates to thrive, grow, and develop their careers.
Working with the Boston Marriott Long Wharf not only offers the chance to be part of a globally recognized brand but also an opportunity to build a career within Marriott’s portfolio of brands, which includes the prestigious JW Marriott. JW Marriott is known for its luxury hotel offerings and its commitment to holistic employee well-being, training, and development. By joining Marriott, employees become part of a global family that prioritizes "Wonderful Hospitality. Always." and is dedicated to delivering heartfelt, forward-thinking service that honors the brand’s legacy.
This position is an excellent opportunity for individuals who seek to build a career in hospitality, particularly within food and beverage service, with the support and development opportunities provided by Marriott International. Whether you are new to the field or have prior experience in food and beverage, this role is designed to welcome you into a culture of excellence and service. It provides a foundation for career growth while emphasizing the importance of teamwork, professional conduct, and guest satisfaction.
Job Requirements
- high school diploma or G.E.D. equivalent
- ability to stand, sit, or walk for extended periods
- capability to lift and move objects up to 25 pounds alone and 50 pounds with assistance
- adherence to company policies
- professional communication skills
- ability to work the evening shift
Job Qualifications
- high school diploma or G.E.D. equivalent
- no related work experience required
- previous experience in food and beverage preferred
- no supervisory experience
- no license or certification required
Job Duties
- set tables
- assist kitchen staff
- clean work areas
- replenish supplies
- follow safety and company procedures
- maintain professional appearance and communication
- stand, sit, or walk for extended periods and handle physical tasks
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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