Dining Room Attendant

Marriott International is a globally recognized hospitality company known for its commitment to delivering exceptional guest experiences across a wide range of brands. Within its luxury portfolio, JW Marriott represents the epitome of elegance and refined service, offering more than 100 properties in key gateway cities and resort destinations around the world. JW Marriott values its associates deeply, believing that the happiness of employees directly translates into guest satisfaction. The company fosters an environment of confidence, innovation, genuineness, and intuitiveness, grounded in the legacy of its founder, J. Willard Marriott. Associates at JW Marriott enjoy a unique work experience that emphasizes community, camaraderie, and diversity alongside abundant opportunities for professional growth, training, and personal development. The brand’s hallmark, known as The JW Treatment™, highlights the importance of holistic well-being and creating a supportive workplace where associates thrive.

The role of Guest Service Support Expert at the Atlanta Marriott Marquis, a prominent Marriott property located at 265 Peachtree Center Ave NE in Atlanta, Georgia, is a full-time, non-management position vital to the smooth operation of the food and beverage department. This job goes beyond basic service functions – it’s about creating a memorable and unique guest experience complemented by outstanding food and drink. Guest Service Support Experts are responsible for a wide array of duties that include setting tables, assisting kitchen staff, cleaning workspaces, and replenishing supplies. These tasks are essential to ensuring that each transaction flows seamlessly and feels integrated into the overall guest experience.

Employees in this role must maintain a professional appearance and demeanor, adhering strictly to company policies and quality standards while prioritizing workplace safety. The position requires physical activity; associates will be on their feet for extended periods, navigating varying floor surfaces, lifting and moving objects up to 25 pounds independently and up to 50 pounds with assistance, as well as performing physical movements such as bending, twisting, and stooping. This hands-on approach is critical to delivering effective and timely support to the food and beverage team, ultimately enhancing the guest’s stay.

Preferred qualifications for this role include a high school diploma or G.E.D. equivalent. While no previous experience or supervisory skills are required, experience in a food and beverage environment is favorable. No specific licenses or certifications are necessary. Marriott International embraces diversity and promotes equal opportunity employment, fostering a workplace where unique backgrounds are celebrated and protected under applicable laws including those related to disability and veteran status. Joining Marriott Hotels means contributing to a legacy of "Wonderful Hospitality. Always." This role offers prospective associates the chance to belong to a global team dedicated to elevating the art of hospitality in a supportive, innovative, and luxurious setting. With a focus on teamwork, respect, and continuous improvement, the Guest Service Support Expert is a key player in upholding JW Marriott’s promise of exceptional service and guest satisfaction.