Marriott International logo

Dining Room Attendant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.50 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
retirement plans
wellness programs
Diversity and inclusion initiatives

Job Description

Marriott International is a globally renowned hospitality company dedicated to delivering exceptional experiences at their diverse portfolio of hotel brands, including the prestigious JW Marriott. Marriott Hotels are recognized worldwide for their emphasis on thoughtful, heartfelt, and forward-thinking service that aims to create memorable and unique guest experiences. With more than 100 properties in gateway cities and distinctive resort locations, JW Marriott represents the luxury segment of Marriott International, offering associates a dynamic work environment focused on innovation, holistic well-being, and career development. The company strongly values diversity and inclusivity, embracing people from various backgrounds and ensuring an equal opportunity workplace free from discrimination. Marriott's brand promise of "Wonderful Hospitality. Always." reflects their commitment to both guests and associates, encouraging all team members to bring their best selves to work every day. Joining Marriott Hotels means becoming part of a global community where camaraderie and professional growth are key tenets.

The role of Guest Service Support Expert at Marriott Hotels is a vital position that helps ensure food and beverage operations run seamlessly while enhancing the overall guest dining experience. This role goes beyond basic food service, aiming to make each guest interaction a part of the broader memorable experience Marriott strives to create. Responsibilities include setting tables, assisting kitchen staff, replenishing supplies, and maintaining cleanliness in work areas. The Guest Service Support Expert communicates professionalism through their personal appearance and conduct, contributing to the safe operation of the workplace by following company policies and quality standards.

Physically, this role requires standing, sitting, or walking for extended periods, sometimes on uneven or slippery surfaces. The job involves manual handling tasks such as lifting and moving items weighing up to 25 pounds independently (and up to 50 pounds with assistance), as well as bending, twisting, and stooping. The ability to manage and verify menu information visually is important. Ultimately, the Guest Service Support Expert is instrumental in ensuring that food and beverage transactions are smooth and that guests receive timely and courteous service. This position is excellent for individuals eager to gain experience in the hospitality and food service industries, with opportunities to learn and grow within a well-respected global brand dedicated to excellence in service and associate well-being.

Job Requirements

  • high school diploma or GED equivalent
  • no related work experience required
  • previous food and beverage experience preferred
  • no supervisory experience needed
  • ability to stand, sit, or walk for extended periods
  • ability to lift up to 25 pounds unassisted and 50 pounds with assistance
  • must be able to read and verify menu information
  • professional appearance and communication
  • willingness to follow safety protocols and company standards

Job Qualifications

  • high school diploma or GED equivalent
  • previous experience in a food and beverage environment preferred
  • ability to communicate effectively with guests and team members
  • strong attention to detail
  • ability to stand, sit, or walk for extended periods
  • capable of lifting and moving weight up to 25 pounds independently
  • ability to follow company policies and procedures

Job Duties

  • set tables with appropriate settings and ensure cleanliness
  • assist kitchen staff with food preparation and delivery
  • replenish supplies and stock as needed
  • clean work areas and dining spaces to maintain hygiene standards
  • manage and verify menu information for accuracy
  • adhere to safety and operational procedures
  • provide courteous and professional support to guests and team members

Job Criteria

Experience

Entry Level (1-2 years)


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