Dining Hall Supervisor - Samford University

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Shift Differential

Paid Time Off

Vacation pay

Holiday pay

Medical insurance

Dental Insurance

Vision Insurance

Free Meals

annual merit increase

leadership development opportunities

promotion opportunities

Job Description

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. With a commitment rooted in service and a unified purpose, Aramark strives to make a positive impact on its employees, partners, communities, and the environment. The company values equal opportunity employment and inclusivity, embracing diversity and ensuring every employee has the chance to participate fully and thrive within the organization. At Aramark, careers are designed to develop talents, fuel passions, and empower professional growth. This makes Aramark not only a place to work but a platform for continuous learning and advancement. Working at Aramark means joining a team dedicated to excellence, innovation, and making a difference locally and globally.

Within this dynamic and encouraging environment, Aramark is seeking Food Service Supervisors to join its team at Samford University Dining Hall. This position involves supervising daily operations and employees to ensure a smooth, efficient, and pleasant dining experience for students and guests. Food Service Supervisors at Samford University have the opportunity to open and close the dining hall and oversee various tasks that support business functionality. The role requires effective leadership, strong customer service skills, and the ability to maintain positive relationships with employees, customers, and clients. Employees in this role are integral to creating a welcoming atmosphere and upholding high standards in food safety, quality, and overall customer satisfaction.

The Food Service Supervisor position at Aramark offers a fast-paced environment with plenty of teamwork, leadership development, and advancement opportunities. Supervisors are expected to lead food preparation, maintain cleanliness, monitor quality control, and ensure compliance with health and safety standards. Benefits such as shift differentials for evening and weekend shifts, paid time off, medical and dental insurance, free meals, and annual merit increases are part of the comprehensive compensation package that supports the well-being and growth of the employees. This role is ideal for individuals eager to build their leadership skills, work collaboratively, and contribute to a high-quality dining service at a respected university setting.

Job Requirements

High school diploma or equivalent
Previous experience in food service or hospitality preferred
Serve Safe Certification
Strong leadership and supervisory skills
Ability to work in a fast-paced team environment
Excellent customer service and interpersonal skills
Ability to follow detailed written and verbal instructions
Ability to work inside kitchen area with exposure to heated equipment, steam, loud noise, and chemicals
Physical ability to frequently lift, bend, push, pull, and stand for extended periods
Availability to work flexible hours including evenings and weekends
Willingness to wear uniforms and Personal Protective Equipment (PPE) as required

Job Qualifications

Great customer service and interpersonal skills
Strong leadership and supervisory skills
Ability to work in a team environment
Serve Safe Certification
Ability to follow detailed written and verbal instructions
Food service experience preferred
Requires frequent lifting and transporting hot food items
Ability to work inside kitchen area, interact with heated equipment, steam, loud noise, chemicals and other at-risk conditions

Job Duties

Lead all aspects of and assist in preparation of food items for the day and dating products
Coordinate and assist in setting up and breaking down stations designated by the manager
Cook and otherwise prepare foods according to recipes and directions
Responsible for use of accurate portions when preparing and serving items on the line
Maintain daily temperature logs
Responsible for taking samples of all food items on the line prior to serving the customers
Alert management and pull food items that do not meet quality expectations
Complete opening and closing station checklists
Greet customers as they approach and leave the serving line
Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude and smile
Coordinate and assist in maintaining a clean work station including floors, work areas, equipment, walls, refrigerators, and meat blocks
Ensures that all work areas and serving utensils are cleaned and sanitized
Responsible for accurate disposal of waste from the service line
Transfers supplies and equipment between storage and work areas by hand or by cart
Assist with daily safety observations and report safety hazards discovered in the location to management immediately
Cross-train in areas as the need arises
Able to work in concessions, catering, and special events required by your manager
Perform task as requested by your manager on a weekly, bi-weekly, or monthly basis
Completion of any task requested by a supervisor or member of the Aramark management team
Lead all aspects of and advise the employees working on the line to ensure timely and effective service of the customers
Request support from utility workers for sanitation issues of the line as needed