Dining General Manager

American Dining Creations is a division of American Food & Vending and stands as one of the largest privately held hospitality service partners in the United States. Renowned for providing exceptional corporate and educational dining solutions, the company uniquely blends the strength of a national program with the flexibility and innovation of an industry leader. American Dining Creations prides itself on creating tailored dining programs that meet the specific needs of each client. Their approach combines superior culinary offerings with outstanding management practices to ensure the highest operational standards and the ability to adapt quickly to changing client needs. Their portfolio includes nationwide dining accounts, featuring full café dining that emphasizes the Fresh Difference culinary philosophy, mobile ordering, catering, event services, and grab-and-go programs such as My Fresh Market. Employing over 2,000 people and serving hundreds of thousands of guests every day, the company is committed to true partnership, customization, and providing 24/7 support to their clients. Their comprehensive dining and catering amenities elevate the guest experience by delivering outstanding and memorable services to students, faculty, and guests across various settings.

The General Manager position at American Dining Creations is a critical leadership role responsible for overseeing all culinary and service operations at an assigned account location, which in this case is Chattanooga, TN. This position serves as the company’s representative, ensuring overall client and customer satisfaction through efficient and cost-effective management that consistently meets and exceeds expectations. The General Manager will manage daily meal services, catering events, and overall operations, working closely with culinary leaders to ensure menus are properly executed while maintaining food costs and meeting patron requests. They will be tasked with generating and managing daily and weekly reports to the District Manager and managing the staff and work schedules in line with labor models. Daily interaction with clients, guests, and vendors is a vital part of this role, promoting strong relationships and smooth operations. The General Manager also supports special events, including new account openings, and ensures strict adherence to local food safety regulations by verifying food handling, preparation, temperature, and production logs. The role requires a dynamic leader who can balance operational management with superior hospitality service, ensuring an exceptional dining experience and maintaining the company’s reputation for excellence throughout their location. The position demands flexibility in working hours, physical stamina for daily duties, and the ability to manage sizable teams and service volumes of up to 500 customers daily. Offering opportunities for professional growth, comprehensive employee benefits, and a supportive corporate culture, this role is ideal for a seasoned hospitality professional ready to lead in a fast-paced environment.