American Dining Creations logo

Dining General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.25 - $29.25
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Work Schedule

Flexible
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Benefits

weekly pay
401K with company match
Employee assistance program
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
FSA/HSA
Ongoing training and development programs
Bonus programs

Job Description

American Dining Creations is a division of American Food & Vending, one of the largest privately held hospitality service partners in the United States. Known for their dedication to exceptional culinary experiences and customer service, American Dining Creations provides tailored dining solutions across numerous corporate and educational accounts nationwide. With a workforce of over 2,000 employees serving hundreds of thousands of guests daily, the company combines the strength of a national program with the flexibility and innovation of an industry leader in the hospitality sector. Their offerings include full café dining that emphasizes their Fresh Difference culinary philosophy, mobile ordering options, catering services, special events, and a grab-and-go program named My Fresh Market. The company prides itself on delivering outstanding culinary offerings, superior management practices, and responsive services that meet and exceed client expectations while maintaining high operational standards. American Dining Creations also offers continuous support around the clock, ensuring their partners receive swift and personalized attention with a commitment to true partnership and customization.

The General Manager role at American Dining Creations is a crucial leadership position responsible for overseeing all culinary and service operations at an assigned account location, such as in Columbia, SC. As the company representative at the site, the General Manager ensures that both client and customer service satisfaction are achieved through efficient and cost-effective management strategies. This position entails managing daily meal services, catering events, and all operational aspects to foster smooth dining service delivery. The General Manager will work closely with culinary leaders to ensure proper menu execution while monitoring food costs and maintaining high standards. Accurate management of daily and weekly reporting to the District Manager is also a key responsibility, alongside staffing and scheduling in line with labor modules. This position requires frequent interaction with clients, guests, and vendors to sustain excellent relationships and successful service outcomes. Additionally, the General Manager may assist and support special events, including new account openings, and undertake other duties as assigned to support operational success. The role demands a flexible schedule to accommodate business needs, physical capability to lift up to 50 lbs and perform standing, walking, and bending activities throughout the workday, and possession of a valid driver’s license. The position offers a dynamic, rewarding environment for professionals passionate about culinary and hospitality management, with opportunities for growth and development within a supportive company framework.

Job Requirements

  • Bachelor's degree in hospitality, restaurant or business or Culinary Degree from an accredited culinary association
  • five years' experience in a similar management position
  • solid financial knowledge of operating budgets, food ordering, inventory, labor modules and point of sale systems
  • experience managing service volume up to 500 customers daily and staff of 5 employees or more
  • proficiency with Microsoft Office, CATERTRAX and other online order systems
  • ability to work a flexible weekly schedule
  • ability to lift up to 50lbs, stand, walk, bend as required
  • possession of a valid driver’s license

Job Qualifications

  • Bachelor's degree in hospitality, restaurant or business or Culinary Degree from an accredited culinary association is preferred
  • five years' experience in a similar management position that may include retail, hotels, business, or education dining
  • solid financial knowledge of operating budgets, food ordering, inventory, labor modules and point of sale systems
  • experience with service volume up to 500 customers daily and managing staff of 5 employees or more
  • proficient with Microsoft Office, CATERTRAX and other online order systems
  • ability to work a flexible weekly schedule to accommodate business needs
  • must be able to lift to 50lbs, stand, walk, bend for daily work schedule
  • must possess a valid driver’s license

Job Duties

  • Manage dining services including daily meal service, catering events, and operations
  • work alongside culinary leaders at the account to ensure proper execution of menu offerings and keep all food costs, patron requests and standards in line
  • complete and manage daily and weekly reports to a District Manager
  • manage staff and work schedules in accordance with labor modules
  • interact daily with clients, guests, and vendors
  • assist and support with special events including new account openings
  • ensure all food handling, preparation, temperature and production logs are accurate to meet all local food safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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