Dining Assistant

Syracuse, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $20.00 - $25.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Discounted spa services

401K with company match

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Employee assistance program

Paid Time Off

Holiday pay

Career advancement potential

Anniversary Program

Performance incentives

Job Description

Mirbeau is a renowned hospitality company with over 25 years of experience delivering award-winning service rooted in wellness, care, and excellence. As a Forbes-rated, family-owned establishment, Mirbeau is deeply committed to creating a supportive and empowering workplace culture where employees feel respected and have opportunities for growth. Emphasizing health, balance, and well-being as core values, Mirbeau continuously strives to provide an exceptional environment not only for guests but for its staff as well. The company is dedicated to upholding the highest standards in hospitality while fostering a welcoming, inclusive atmosphere.

The Dining Assistant role at Mirbeau is integral to delivering elevated, wellness-inspired dining experiences that reflect the company’s commitment to excellence. This position plays a pivotal part in ensuring that every guest feels valued and cared for by maintaining impeccable tables, assisting with food and beverage service, and creating an inviting, polished dining space. Dining Assistants work closely with both front-of-house and back-of-house teams to maintain smooth operations and seamless service during dining hours. This role requires a combination of precise attention to detail, clear communication, and a gracious presence that contributes to upholding Mirbeau's Forbes-rated standards.

Compensation for this role ranges between $20.00 to $25.00 per hour plus tips, reflecting the importance placed on quality service and expertise. The Dining Assistant is expected to greet and serve guests warmly and professionally, respond promptly to requests, and anticipate guest needs to ensure a flawless dining experience. Responsibilities include clearing and resetting tables efficiently, maintaining cleanliness and organization in all dining areas, supporting servers and kitchen staff as needed, and adhering strictly to health, safety, and sanitation guidelines.

In addition to service excellence, the Dining Assistant must uphold a high level of professionalism and personal appearance, including compliance with uniform standards and consistent personal hygiene. Flexibility is essential, as the role requires adaptability to varying shift schedules including evenings, weekends, and holidays. This position not only demands physical stamina to manage tasks like standing for extended periods and lifting up to 20 pounds but also calls for a calm and composed demeanor capable of thriving in a fast-paced, high-pressure environment.

Mirbeau offers an exciting opportunity for individuals passionate about hospitality to join an established company that values wellness and career development. Beyond serving guests, Dining Assistants gain exposure to a dynamic team environment with strong support networks and continuing training. Employees benefit from attractive perks such as discounted spa services, comprehensive medical benefits, 401K with company match, and paid time off options tailored to both full-time and part-time team members. Mirbeau embraces a culture where professional growth is encouraged, and recognition programs reward outstanding performance, making it an excellent place to build a rewarding career in the hospitality industry.

Job Requirements

Prior experience in hospitality or fine dining preferred
familiarity with basic food and beverage service a plus
exceptional attention to detail and organization
strong multitasking and time management skills
dependable, self-motivated, and takes pride in high standards
adaptable and comfortable working across different service areas
committed to creating seamless, elevated guest experiences
friendly, polished, and professional presence
ability to stay composed and courteous during fast-paced shifts
respectful and collaborative team approach
strong verbal and written communication skills
neat, well-groomed appearance and high personal hygiene
knowledge of sanitation, safety, and food handling protocols
flexible availability including evenings, weekends, and holidays
reliable and punctual
willingness to adapt to dynamic service needs
ability to stand, walk, and move for extended periods
capable of lifting up to 20 lbs safely

Job Qualifications

Prior experience in hospitality or fine dining preferred
familiarity with basic food and beverage service a plus
exceptional attention to detail and organization
strong multitasking and time management skills
dependable and self-motivated with pride in high standards
adaptable with the ability to work across service areas
committed to delivering seamless guest experiences
friendly and polished professional presence
ability to remain composed under pressure
positive attitude and collaborative team spirit
strong verbal and written communication skills
maintaining a neat and groomed appearance
understanding of sanitation, safety, and food handling guidelines

Job Duties

Warmly greet guests as they are seated and provide water promptly
refill water and non-alcoholic beverages with quiet attentiveness
respond to guest requests with professionalism and courtesy
communicate needs to appropriate team members immediately
anticipate guest needs and offer proactive support throughout the dining experience
assist servers in delivering seamless, gracious, and timely service
maintain a calm and composed presence, and ensure all guest interactions reflect Forbes and Mirbeau's elevated hospitality standards
clear tables promptly and discreetly after guest departure or between courses
reset tables quickly and accurately, ensuring polished, aligned, and refined place settings
maintain cleanliness and readiness of tables, chairs, and surrounding areas at all times
handle accidental spills or breakage calmly and discreetly
communicate accurate table status updates to hosts
support timely seating and table turnover while upholding a relaxing guest experience
maintain cleanliness and organization of service stations, restocking service items, linens, and supplies as needed throughout the shift
handle dishware, glassware, and utensils carefully
transport them to designated areas in the dish room
contribute to a clean, calm, and elevated dining atmosphere consistent with Forbes and Mirbeau standards
assist with carrying trays, delivering food, and supporting flow during peak hours
support servers, bartenders, and kitchen teams as needed
uphold Forbes and Mirbeau standards for appearance, cleanliness, and professionalism
arrive on time in full uniform with name tag and polished appearance
maintain high levels of personal hygiene and grooming at all times
adhere to all health, safety, and sanitation guidelines
maintain composure and focus in a calm, guest-focused setting
demonstrate flexibility with schedule and availability to support the needs of the resort
assist with pre-shift setup and post-shift breakdown of dining areas
fold napkins, polish glassware and silverware, and maintain consistency in presentation
attend required staff meetings and complete all company trainings
take initiative to assist fellow team members as needed
perform additional duties as assigned by management