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Dining and Retail Service Director

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $140,000.00 - $150,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
flexible schedule

Job Description

The University of Wisconsin-Milwaukee (UWM) is a major public research university located in Milwaukee, Wisconsin. As part of the University of Wisconsin System, UWM serves a diverse community of over 23,000 students and more than 6,000 faculty and staff. The university is committed to providing a dynamic and inclusive educational environment that fosters academic excellence, innovation, and community engagement. Its campus is a vibrant hub of learning, culture, and discovery, offering a broad range of undergraduate, graduate, and professional degree programs. UWM values diversity, equity, and inclusion and strives to create an environment where individuals from various backgrounds can thrive... Show More

Job Requirements

  • A bachelor’s degree
  • at least seven years of progressive experience working in food service operations
  • demonstrated experience in budget development and operational food service budget management
  • experience hiring, training, supervising, and developing staff

Job Qualifications

  • Bachelor’s degree
  • seven years of progressive experience in food service operations
  • demonstrated experience in budget development and operational food service budget management
  • experience hiring, training, supervising, and developing staff
  • master’s degree in business, management, dietetics or related field preferred
  • experience working in a self-operated university food service program in a leadership role preferred
  • experience bringing innovation to food service operations through culinary or technology enhancements preferred
  • experience utilizing data-informed decision making to improve and enhance food service operations preferred

Job Duties

  • Provide overall leadership and strategic direction to dining and retail services
  • create and foster a culture of excellence and accountability
  • support the ongoing development of all departmental team members
  • cultivate and maintain collaborative partnerships
  • ensure alignment with university and divisional priorities
  • develop operating policies and procedures to ensure adherence to production, safe food quality, handling, and sanitation processes and procedures
  • direct strategic planning initiatives and establish unit objectives to ensure appropriate use of financial, administrative, and staffing resources
  • exercise supervisory authority, including hiring, training, promoting, managing performance, and disciplining employees
  • serve as the unit liaison to internal and external stakeholder groups
  • direct the creation of food menus, pricing structure, service quality goals, and product development
  • develop the unit budget
  • improve operational efficiency, customer service, and food quality by leveraging feedback and data insights
  • coordinate departmental emergency management functions
  • cultivate open communication, transparency, and teamwork
  • support and encourage the use of data to enhance food service operations

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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