Digital Continuity Coordinator & Front Desk Receptionist

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

401K with company match

Paid vacation, sick and holiday time off

Parental leave

Life insurance

Disability insurance

wellness programs

Employee Referral Bonus Program

Job Description

CUMULUS MEDIA in Detroit, MI, is a prominent radio broadcasting company that currently operates two influential stations in the Detroit area and its surrounding counties. These stations include WJR-760 AM, which focuses on News and Talk programming, and WDVD-96.3 FM, known for its Hot Adult Contemporary format. Collectively, these stations reach thousands of listeners daily, offering a dynamic presence in the local media landscape. CUMULUS MEDIA is recognized for its commitment to delivering quality content that resonates with diverse audiences while maintaining a strong connection with the community it serves. As a part of this vibrant media cluster, the company's... Show More

Job Requirements

High school diploma or equivalent
Previous administrative or media-related experience preferred
Proficiency with digital advertising platforms such as WideOrbit, Triton Digital, and vCreative
Strong organizational and multitasking skills
Excellent verbal and written communication skills
Ability to work efficiently under pressure and meet deadlines
Friendly and professional front desk presence
Ability to collaborate effectively with multiple departments

Job Qualifications

Excellent communication and interpersonal abilities
Proficiency with digital platforms and willingness to learn new systems
Ability to multitask and prioritize in a deadline-driven environment
Professional demeanor and customer service mindset
Previous experience in media, broadcasting, or administrative roles is a plus

Job Duties

Traffic and manage digital radio commercials across station streams
Ensure accurate and timely delivery of client campaigns using WideOrbit, Triton Digital, and vCreative platforms
Collaborate with sales, production, and programming teams to ensure flawless execution of digital ad schedules
Monitor campaign performance and troubleshoot discrepancies
Serve as the welcoming face for clients, listeners, and guests
Manage front desk operations including phone calls, visitor check-ins, and mail distribution
Provide administrative support to various departments as needed
Work on highly time sensitive projects adhering to deadlines
Manage multiple project requests simultaneously with quick turnaround time
Perform additional duties as designated by Digital Sales Manager and Director of Sales
Maintain a professional and friendly atmosphere in the front office

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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