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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.75 - $17.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
Aramark is a global leader in providing food and facilities management services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong sense of purpose, the company strives to make a positive impact on its employees, partners, communities, and the planet. Aramark is committed to fostering a diverse and inclusive workplace where equal employment opportunities are available to everyone, regardless of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other legally protected characteristics. The company’s mission is centered... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or call center experience preferred
- Experience in food service or dietary-related role preferred
- Fluency in English required
- Ability to handle multiple tasks in a fast-paced environment
- Proficient with computers and telephone systems
- Ability to remain calm under pressure
- Flexibility to adapt to changing demands
Job Qualifications
- Previous customer service and/or call center experience preferred
- Experience in food service, dietary clerk, or related field preferred
- Fluent communication in English required, bilingual or multilingual a plus
- Ability to stay calm under pressure
- Comfortable using technology including web-based software, keyboard, and telephone headset
- Typing proficiency of 35 - 45 wpm
- Flexible and adaptable to change
Job Duties
- Function comfortably in a fast-paced, performance-based call center environment
- Maintain friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers
- Adapt to customer needs
- Answer phones and take menu orders related to patient meals
- Use software to record patient orders accurately
- Maintain general knowledge of therapeutic diets to ensure proper meal processing
- Collaborate with doctors, nurses, and Food & Nutrition team to ensure accurate patient nutrition
- Maintain confidentiality, safety, and sanitation standards
- Comply with ARAMARK's standards of operation and business conduct policy, ensuring records and reports meet all regulations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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