Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
401k
Fulltime benefits
Part-time Benefits
Training
Development
Career laddering
flexible scheduling
great work-life balance
Job Description
Located at 3420 Whitehurst Road in Greensboro, North Carolina, Harmony is a well-established care facility dedicated to providing exceptional dining experiences to its residents and guests. Harmony stands out as a compassionate and professional environment, emphasizing the comfort, dignity, and well-being of those who live and visit the community. Known for its commitment to quality and service excellence, the establishment provides a supportive atmosphere where employees are valued and residents receive attentive care.
The role of the Server at Harmony is pivotal in delivering a positive dining experience. The Server is primarily responsible for courteously serving meals to residents and guests, ensuring their needs are met with respect and attentiveness. This position includes assisting residents with placing orders from the menu, offering beverage service including water, iced tea, juices, milk, and coffee or tea, as well as maintaining cleanliness and organization within the dining area. The Server must understand the principles of sit-down service and proper serving techniques, have a basic knowledge of food preparation such as salads and desserts, and adhere to food storage and labeling protocols.
Additionally, the Server plays a crucial role in maintaining a hygienic and safe environment by sweeping, mopping, and vacuuming the kitchen and dining room areas. They are expected to report any broken equipment or tableware promptly to a supervisor and uphold confidentiality regarding resident information. Attentiveness to the special needs of residents, such as mobility limitations or memory impairments, is essential, and the Server assists with tray service when required.
Harmony offers both full-time and part-time positions, acknowledging the importance of flexible scheduling to accommodate evenings, weekends, and holidays. The company encourages a team-oriented attitude and values employees who are organized, quick learners, and able to communicate effectively under close supervision. The role demands physical stamina to stand and walk for sustained periods, lift up to 50 pounds regularly, and carry heavy objects safely.
Harmony promotes continual professional development by providing training and career laddering opportunities, supporting employees' growth within the organization. The work environment fosters a great work-life balance, making it an attractive workplace for individuals seeking meaningful employment in the hospitality and care services sectors. Overall, a Server at Harmony is an integral part of the team committed to maintaining an environment of respect, care, and high service standards for all residents and guests.
The role of the Server at Harmony is pivotal in delivering a positive dining experience. The Server is primarily responsible for courteously serving meals to residents and guests, ensuring their needs are met with respect and attentiveness. This position includes assisting residents with placing orders from the menu, offering beverage service including water, iced tea, juices, milk, and coffee or tea, as well as maintaining cleanliness and organization within the dining area. The Server must understand the principles of sit-down service and proper serving techniques, have a basic knowledge of food preparation such as salads and desserts, and adhere to food storage and labeling protocols.
Additionally, the Server plays a crucial role in maintaining a hygienic and safe environment by sweeping, mopping, and vacuuming the kitchen and dining room areas. They are expected to report any broken equipment or tableware promptly to a supervisor and uphold confidentiality regarding resident information. Attentiveness to the special needs of residents, such as mobility limitations or memory impairments, is essential, and the Server assists with tray service when required.
Harmony offers both full-time and part-time positions, acknowledging the importance of flexible scheduling to accommodate evenings, weekends, and holidays. The company encourages a team-oriented attitude and values employees who are organized, quick learners, and able to communicate effectively under close supervision. The role demands physical stamina to stand and walk for sustained periods, lift up to 50 pounds regularly, and carry heavy objects safely.
Harmony promotes continual professional development by providing training and career laddering opportunities, supporting employees' growth within the organization. The work environment fosters a great work-life balance, making it an attractive workplace for individuals seeking meaningful employment in the hospitality and care services sectors. Overall, a Server at Harmony is an integral part of the team committed to maintaining an environment of respect, care, and high service standards for all residents and guests.
Job Requirements
- must wear a clean designated uniform and maintain good personal hygiene
- must be able to read and follow simple instructions
- must be physically capable of bending, reaching, grasping, pushing, and pulling objects
- must be able to stand and walk for up to three hours at a time
- must be able to lift 50 pounds regularly and carry heavy objects for 20 feet
- must be organized and willing to work well with other team members
- must be willing to work flexible schedules including evenings, weekends, and holidays
- must be able to work under close supervision
Job Qualifications
- ability to communicate effectively
- ability to perform simple, repetitive tasks
- ability to learn quickly and apply learned principles
- basic understanding of food preparation and storage
- knowledge of proper serving techniques
- attention to special needs of residents including mobility deficits and memory impairment
- experience in customer service preferred
Job Duties
- Serve resident and guest meals courteously
- assist residents with menu orders
- provide beverage service including water, iced tea, juices, milk, and coffee or tea
- refill salt, pepper, and sugar bowls before and after each meal
- report broken equipment or tableware to supervisor
- understand sit-down service and proper serving techniques
- maintain cleanliness by sweeping, mopping, and vacuuming kitchen and dining room
- attend in-services and staff meetings
- assist with tray service
- follow confidentiality policies
- interact politely with residents, guests, co-workers, and supervisors
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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