Diet Concierge, Dietary

Baptist Health is the largest not-for-profit healthcare organization in the region, boasting a comprehensive network that includes 12 hospitals, over 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices throughout Miami-Dade, Monroe, Broward, and Palm Beach counties. Established with a faith-based mission of medical excellence, Baptist Health is internationally recognized for its centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Supported by philanthropy and driven by a commitment to compassionate care, Baptist Health has earned distinction for being named one of Fortune's 100 Best Companies to Work For continuously over 26 years. Moreover, it was the most awarded healthcare system in South Florida according to the 2025-2026 U.S. News & World Report Best Hospital Rankings, securing 63 high-performing honors.

What distinguishes Baptist Health is its people. The organization fosters strong personal connections among colleagues and meaningful relationships with patients and their families. Many team members have personal experiences as patients themselves, fueling a deep commitment grounded in empathy and excellence. Baptist Health's culture is purpose-driven, ensuring every team member contributes to positive impacts within the community. The environment nurtures professional growth through a “grow our own” philosophy, enabling employees to build fulfilling, long-term careers. The organization supports employees at every stage of their journey both personally and professionally while providing comprehensive benefits such as career development opportunities, wellness programs to reduce healthcare costs, tuition reimbursement, and much more.

The role offered is a vital position within Baptist Health’s food and nutrition services team. The primary responsibility is to initiate meal service for patients, ensuring that each patient receives meals according to their prescribed diet orders. This position involves processing meal orders, verifying meal selections, assembling trays where applicable, delivering meals timely, and conducting meal rounds to optimize the patient experience. The role demands excellent communication skills for effective interaction with patients, hospital staff, and guests. Building rapport with patients and their family members with empathy and compassion is crucial. The role also includes managing enteral supplies and verifying allergies and dietary preferences. Collaboration with dining services personnel is essential to facilitate smooth meal service.

The successful candidate must be self-motivated and able to work independently with minimal supervision. Familiarity with computer-related tasks, including wireless printing, iPads, and hardware maintenance, is important for managing daily responsibilities. Knowledge of basic Medical Nutrition Therapy is preferred. The role requires attention to detail, strong interpersonal skills, organizational capability, and excellent verbal and written communication, including phone etiquette. The estimated pay range for this position is $16.00 to $18.38 per hour, depending on the candidate's experience. This position offers the opportunity to make a direct, compassionate impact on patient care within one of the most respected healthcare systems in South Florida.