Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $16.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Workplace safety programs

Job Description

CarMax is the nation’s largest retailer of used cars, known for its innovative approach that has transformed the car buying industry over the past 30 years. With over 250 store locations spread across the United States and a team of more than 30,000 dedicated associates, CarMax has set a gold standard for transparency, integrity, and customer satisfaction in the automotive retail sector. The company’s commitment to providing a superior customer experience and fostering community involvement has earned it recognition as one of the Fortune 100 Best Companies to Work For®. CarMax values innovation and inclusivity, creating a workplace culture where every associate is empowered to contribute to shaping the company’s future and improving the communities in which they live and work.

The Cosmetic Reconditioning Associate II role at CarMax is an essential position within the reconditioning department. This role focuses on ensuring that every vehicle meets CarMax’s high-quality standards through meticulous cosmetic inspections and advanced reconditioning techniques. As an associate in this position, you will perform detailed cosmetic inspections, conduct final quality checks, and execute specialized repair processes such as paint touch-up, wet sanding, and buffing. Your expertise and attention to detail will help restore vehicles to showroom condition, assuring that customers receive cars that look and perform excellently from the moment they drive off the lot.

This full-time position at the Wilmington, North Carolina location offers a rewarding chance to be part of a leading automotive retailer that values both career development and operational excellence. The role not only demands technical skill and precision but also emphasizes teamwork, communication, and a commitment to safety and environmental standards. You will collaborate closely with fellow team members, support auction preparation, and assist with vehicle movement on and off the lot, all while upholding CarMax’s Environmental, Health, and Safety guidelines. Working conditions will include indoor and outdoor environments, and you should be prepared for physical tasks, including lifting up to 50 pounds.

Joining CarMax as a Cosmetic Reconditioning Associate II means becoming part of a forward-thinking company dedicated to redefining used car retail. You will benefit from comprehensive training programs designed to enhance your skills and knowledge while contributing meaningfully to CarMax’s ongoing success. CarMax values diversity and equal opportunity, ensuring a respectful and supportive workplace where all associates can thrive regardless of race, gender, sexual orientation, or other protected characteristics. This role is ideal for individuals seeking meaningful work that blends hands-on craftsmanship with customer-focused quality assurance in a dynamic and supportive environment.

Job Requirements

  • Completion of all CarMax training programs including online and hands-on modules
  • Ability to read, interpret, and record data accurately for inventory and quality control
  • Skilled in performing multiple tasks in a fast-paced environment while maintaining attention to detail
  • Capable of lifting up to 50 lbs and performing manual tasks for extended periods
  • Strong communication skills for interacting with customers and team members
  • Willingness to work in indoor and outdoor conditions including inclement weather

Job Qualifications

  • Completion of all CarMax training programs including online and hands-on modules
  • Ability to read, interpret, and record data accurately for inventory and quality control
  • Skilled in performing multiple tasks in a fast-paced environment while maintaining attention to detail
  • Strong communication skills for interacting with customers and team members
  • Willingness to work in indoor and outdoor conditions including inclement weather

Job Duties

  • Execute standardized cosmetic reconditioning processes at an established pace to maintain efficiency and quality
  • Perform advanced cosmetic repairs including paint touch-up, wet sanding, and buffing to restore vehicles to CarMax standards
  • Complete cosmetic and final quality inspections to ensure vehicles meet customer-ready standards
  • Identify defects and determine the best repair methods for optimal results
  • Support auction preparation and assist with vehicle movement on and off the lot
  • Deliver exceptional customer service and collaborate with team members to achieve goals
  • Follow CarMax Environmental, Health and Safety requirements and maintain a clean and orderly work area

Job Criteria

Experience

Mid Level (3-7 years)


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