Job Overview
Compensation
Hourly
Range $10.50 - $13.75
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Job Description
Our Club is a premier facility dedicated to providing an exceptional experience to all its members and guests. Known for its welcoming environment and comprehensive amenities, the Club prides itself on fostering a community centered around health, leisure, and social engagement. We believe in enhancing each member's day through our dedicated services and a staff committed to hospitality, integrity, teamwork, care, and family values.
We are currently seeking a Club Front Desk Associate to join our team. This role is integral to maintaining a high standard of member service and ensuring the smooth operation of the facility during assigned shifts. The Front Desk Associate will be the first point of contact for members and guests, responsible for delivering top-notch customer service, managing daily operations such as opening and closing the Club, and handling membership inquiries. This position demands excellent communication skills, a friendly and approachable demeanor, and the ability to multitask effectively in a dynamic environment. Your role will also include processing transactions, distributing locker keys, maintaining cleanliness, and supporting the Club Manager. This is an excellent opportunity for individuals passionate about customer service and community engagement within a vibrant Club setting.
We are currently seeking a Club Front Desk Associate to join our team. This role is integral to maintaining a high standard of member service and ensuring the smooth operation of the facility during assigned shifts. The Front Desk Associate will be the first point of contact for members and guests, responsible for delivering top-notch customer service, managing daily operations such as opening and closing the Club, and handling membership inquiries. This position demands excellent communication skills, a friendly and approachable demeanor, and the ability to multitask effectively in a dynamic environment. Your role will also include processing transactions, distributing locker keys, maintaining cleanliness, and supporting the Club Manager. This is an excellent opportunity for individuals passionate about customer service and community engagement within a vibrant Club setting.
Job Requirements
- Patience, tact, and clear communication skills
- age 18 or older
- skills in both leadership and customer service
- solid work ethic
- commitment to our values: hospitality, integrity, teamwork, care, and family
Job Qualifications
- Patience, tact, and clear communication skills
- age 18 or older
- skills in both leadership and customer service
- solid work ethic
- commitment to our values: hospitality, integrity, teamwork, care, and family
Job Duties
- Provide top-notch customer service and member experience
- open and close the facility based on shift schedule
- answer the phone, take messages for the Club Manager when necessary
- answer membership and facility questions
- greet and check in members, verify their Club privileges
- effectively process guest passes when Club privileges do not exist
- accurately answer questions regarding all Club processes and programs
- process all Point of Sale transactions
- complete opening and closing procedures, including balancing the cash drawer and maintaining the cleanliness standards of the Club
- wash, dry, and fold the towels, and keep a constant supply of towels available to members and guests
- distribute locker keys
- perform daily cleaning duties
- uphold our principle to "Improve the day"
Job Location
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