Deputy Director - Hampton Coliseum

Job Overview

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Compensation

Salary
Range $82,806.00 - $91,087.00
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Benefits

competitive salary
Comprehensive benefits package
Professional growth and development opportunities
Collaborative public service environment
Paid Time Off
Health Insurance
Retirement Plan

Job Description

The City of Hampton, located in the Commonwealth of Virginia, is an innovative and thriving municipality known for its commitment to quality public service and community enrichment. As a hub for cultural, recreational, and entertainment experiences, the city is home to the Hampton Coliseum, an iconic regional entertainment venue that hosts a diverse range of events including concerts, sports, and community programming. The Coliseum is recognized for its historic significance and its vital role in fostering community spirit and economic growth through world-class event hosting. The City of Hampton prides itself on its collaborative approach to public administration, valuing leadership, professionalism, and community engagement at every level of service. By joining the City of Hampton, employees become part of a mission-driven organization dedicated to improving the lives of its residents and guests through exceptional public amenities and services.

The role of Deputy Director at the Hampton Coliseum is a pivotal leadership position that supports the Director in overseeing all facets of venue management. This seasoned professional will be integral to steering the Coliseum towards operational excellence and sustained success. The Deputy Director will manage complex event operations, support strategic planning, and deliver high-caliber entertainment experiences to tens of thousands of patrons each year. This position requires a dynamic individual with proven expertise in event production, staff leadership, and operational oversight within a comparable public assembly or entertainment venue environment.

Key responsibilities include managing over 150 annual events ranging from large-scale concerts to intimate community programs. The Deputy Director will lead the recruitment, development, and supervision of both staff and volunteers, ensuring comprehensive staffing plans that meet event coverage and service quality standards. They will also oversee policies and procedures, risk management strategies, contractual compliance, and capital improvement projects to enhance the venue’s infrastructure and operational efficiency. This position demands excellent communication skills, a strategic mindset, and the ability to work in a fast-paced, high-pressure environment.

Candidates for this role must be prepared to work outside traditional hours, including evenings, weekends, and holidays, reflecting the dynamic nature of event scheduling. The Deputy Director’s responsibilities extend beyond event days to incorporate long-term planning, partnership development, and confident public representation of the Coliseum at industry-related meetings and conferences. The City of Hampton values leaders committed to public service and community impact, making this an extraordinary opportunity for professionals seeking to make a meaningful difference in a vibrant, culturally rich setting. Competitive salary and comprehensive benefits underscore the City’s dedication to attracting and retaining top talent in public venue management. This role is ideal for experienced venue professionals seeking a challenging and rewarding leadership position in a scenic and community-focused city environment.

Job Requirements

  • Any combination of education and experience equivalent to a bachelor's degree in business or facility management related discipline
  • Minimum of five years of full-time equivalent experience in similar public assembly facilities and major sports, entertainment or convention events or closely related experience
  • Minimum of five years of full-time equivalent supervisory experience
  • Successful completion of background check prior to employment or promotion
  • Possession of a valid motor vehicle operator’s license with a satisfactory driving record according to City of Hampton criteria

Job Qualifications

  • Bachelor's degree in business or a facility management related discipline or equivalent experience
  • Minimum of five years of full-time equivalent experience in similar public assembly facilities and major sports, entertainment and convention events or closely related experience
  • Minimum of five years of full-time equivalent supervisory experience
  • Strong leadership and team development skills
  • Ability to manage complex, high-pressure event environments
  • Experience with contract management, risk mitigation, and large-scale operations
  • Excellent communication skills including public speaking and professional writing
  • Data-driven decision-making and performance analysis capabilities
  • Master’s degree in a closely related field preferred
  • IAVM Certified Facility Executive (CFE) designation preferred

Job Duties

  • Assist the Director in the overall leadership, administration, and strategic planning of Hampton Coliseum operations
  • Oversee daily operations across multiple divisions to ensure efficient, high-quality service delivery
  • Plan, manage, and execute over 150 annual events, including concerts, sports, and community programming
  • Lead hiring, training, supervision, and performance management of staff and volunteers
  • Develop staffing plans to ensure adequate event coverage and operational readiness
  • Establish and implement policies and procedures to improve organizational effectiveness
  • Manage event-related risk, insurance compliance, and contractual obligations
  • Oversee capital improvement projects, including procurement, contract management, and payment approvals
  • Conduct pre-event planning meetings and post-event evaluations to drive continuous improvement
  • Assist with booking talent and analyzing event performance and revenue opportunities
  • Represent the Coliseum in meetings, conferences, and industry events

Job Criteria

Experience

No experience required


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