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Department Supervisor

Job Overview

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Compensation

Salary
Range $65,000.00 - $100,000.00
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Benefits

Health Insurance
Vision Insurance
Dental Insurance
401(k)
stock purchase
Paid Time Off
Company Discounts
Life insurance
short-term disability
long-term disability
Military Leave Pay
Tuition Reimbursement

Job Description

Walmart is one of the world's largest multinational retail corporations, operating a chain of hypermarkets, discount department stores, and grocery stores. Established with the mission to save people money and help them live better, Walmart continues to be a leader in the retail sector by emphasizing affordability, customer service, and operational excellence. This iconic brand is recognized for its wide product range that addresses the needs of customers from all walks of life. Beyond just retail, Walmart deeply invests in community programs, employee development, and sustainable business practices, reflecting a holistic approach to commerce and social responsibility.

This specific position at Walmart is centered around a leadership role dedicated to managing and developing teams within a store environment. The role requires an individual capable of not only supervising but actively mentoring associates by teaching, training, and engaging with them through store tours and feedback sessions. The ideal candidate will be adept at communicating across all levels of the organization and will lead initiatives related to business operations, merchandising, and technology integration. A strong emphasis is placed on customer service excellence, specifically adhering to Walmart's One Best Way (OBW) service model. The individual in this role will manage customer service initiatives and resolve customer concerns effectively to ensure a high-quality shopping experience.

Moreover, this leadership role involves the critical task of driving financial performance by analyzing profit and loss statements, managing budgets, and controlling expenses relative to sales goals. It requires overseeing merchandise presentation, inventory flow, and operational processes, as well as implementing shrink mitigation strategies. The role also involves coordinating job-related activities to align with broader business goals, fostering continuous improvement, and adapting to change while promoting a culture of learning across teams.

Another vital element of this role is championing Walmart's values such as respecting individuals, building high-performing teams that celebrate diversity and inclusion, and embedding a culture of belonging. The chosen candidate will facilitate recruitment, development, and retention of quality staff while ensuring compliance with company policies and ethics standards, including the Open Door Policy. Integrity and ethical behavior are paramount, and the role integrates efforts to support Walmart's commitment to environmental, social, and governance goals.

Walmart offers a competitive salary range for this position, between $65,000 and $100,000 annually. Additional compensation may include performance-based bonuses and other location-specific pay adjustments. Comprehensive benefits are made available, including health insurance covering medical, vision, and dental; financial benefits such as 401(k) plans, stock purchase options, and company-paid life insurance; and paid time off encompassing sick leave, parental leave, and other types of leave. Associates also benefit from disability coverage, company discounts, military leave pay, adoption and surrogacy expense reimbursements, and full tuition coverage for educational programs under the Live Better U initiative.

This role requires minimum qualifications such as a commitment to relevant education or retail supervision experience and compliance with safety and training mandates. Walmart fosters a drug-free workplace with strict policies to maintain safety and productivity. Located at 1130 W Frontage Rd, Owatonna, MN, this opportunity positions you within a world-leading retailer focused on personal and professional growth while making a positive community impact.

Job Requirements

  • 2 years of college or 1 year's retail experience and 1 year's supervisory experience or 2 years general work experience and 1 year's supervisory experience
  • Successful completion of firearms-specific Criminal Background Check and Firearms Authorized Training for applicable facilities
  • Attendance and successful completion of all job-required trainings and assessments
  • Compliance with company policies, including the Open Door Policy
  • Ability to work in a drug-free environment
  • Location-specific requirements where applicable

Job Qualifications

  • 2 years of college or 1 year retail experience and 1 year supervisory experience or 2 years general work experience and 1 year supervisory experience
  • Bachelor of Science in Business Management and Leadership preferred
  • General work experience supervising at least 5 direct reports including performance management, mentoring, hiring, and firing
  • Ability to lead change and foster a culture of learning
  • Strong communication and interpersonal skills
  • Proficient in financial analysis and budgeting

Job Duties

  • Lead and develop teams by teaching, training, and providing feedback
  • Communicate and collaborate with associates regarding store operations and initiatives
  • Model exceptional customer service standards using the OBW service model
  • Manage financial performance by reviewing profit and loss statements and controlling expenses
  • Oversee merchandise presentation, inventory flow, and operational processes
  • Hire, train, mentor, and develop hourly associates to meet staffing and growth needs
  • Ensure compliance with company policies and support company mission, values, and ethics

Job Criteria

Experience

Mid Level (3-7 years)


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