Department Mgr Starbucks

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $14.25 - $17.50
clock

Work Schedule

Standard Hours
diamond

Benefits

Medical
Dental
Vision
disability
Life insurance
Paid Time Off
Paid holidays
Bereavement Pay
retirement plans

Job Description

Albertsons Companies is a renowned leader in the American food and drug retail industry, operating an extensive network of more than 2,200 stores and various other facilities across 34 states and the District of Columbia. The company’s portfolio includes well-known brands such as Safeway, Albertsons, Vons, Jewel-Osco, and many more, making it a staple in neighborhoods nationwide. Albertsons is celebrated for its commitment to innovation, diversity, and creating a welcoming workplace that promotes equal access to opportunities for all employees. The company fosters a culture centered on bringing people together around the joys of food while inspiring well-being for its customers and communities. The organization prides itself on being both locally grounded and nationally strong, aiming to deliver a shopping experience that is easy, friendly, and inspiring across all its banners.

The Starbucks Department Manager role at Safeway, a division of Albertsons Companies, plays a critical part in delivering exceptional customer service within the Starbucks coffee department located in Safeway stores. This position serves as the primary contact for customers seeking premium coffee and related beverages, ensuring a positive and friendly interaction is consistently provided. The Starbucks Department Manager is responsible for managing high-quality service standards, driving sales growth, controlling costs, and maintaining stock levels in accordance with corporate merchandising guidelines. This role requires a strong focus on staff supervision and training to ensure barista clerks are skilled, well-scheduled, and motivated. The manager is also expected to handle ordering inventory efficiently and confirm deliveries to maintain an optimal product flow. From preparing coffee and tea beverages to managing cash registers for transactions, the manager oversees all operational aspects of the coffee department.

Beyond customer interaction, this role demands a comprehensive management approach encompassing financial reporting to the Store Manager and Field Supervisor, ensuring compliance with merchandising programs by updating signs and prices, and maintaining pristine cleanliness standards in all coffee service areas. The Starbucks Department Manager’s duties extend to setting up and maintaining attractive displays and replenishing stock in preparation areas to support smooth daily operations.

This job requires hands-on participation in coffee brewing using various equipment such as coffee urns, drip coffee makers, and grinders, along with maintaining beverage quality and equipment cleanliness. The Starbucks Department Manager actively fosters a climate of teamwork and excellence, providing leadership to barista staff, resolving customer issues, and contributing to the overall store success. The role involves physical demands like frequent standing, walking, lifting light to medium weights, and occasional use of ladders to access stock shelves.

The work environment is primarily indoors with minimal exposure to outside conditions, using standard cleaning agents and involving routine health and safety practices. The company offers competitive pay reflecting local wage standards and provides opportunities for bonuses based on performance. Benefits include medical, dental, vision, disability, life insurance, paid time off, holidays, bereavement pay, and retirement plans, making this an attractive position for individuals passionate about coffee service and team leadership. Candidates will be part of a diverse team guided by Albertsons Companies’ commitment to inclusion, equity, and community engagement, working to create an enjoyable coffee experience that customers trust and value.

Job Requirements

  • Ability to follow company customer service procedures
  • Demonstrated prior customer service skills or related experience
  • Ability to interact with customers and co-workers
  • Ability to understand and follow directions
  • Desired: prior management experience

Job Qualifications

  • Ability to follow company customer service procedures
  • Demonstrated prior customer service skills or related experience
  • Ability to interact with customers and co-workers
  • Ability to understand and follow directions
  • Desired: prior management experience

Job Duties

  • Provide customer service as currently defined by the employer within the scope of the position and within company policy
  • Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department
  • Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department
  • Provide financial reporting to Store Manager and Field Supervisor
  • Ensure product quality
  • Change signs and prices as directed by merchandising
  • Write order in the order guidebook and enter into computer
  • Check order for completeness upon arrival
  • Brew coffee, tea and chocolate
  • Operate electronic cash register to total customers' final bill
  • Receive payment for customer purchase and count back correct change
  • Maintain cleanliness of coffee service area of the store
  • Set up and maintain displays in coffee area
  • Replace stock in preparation area from supply area
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef