Department Mgr Coffee Kiosk-Huffman

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.25 - $17.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Albertsons Companies is a leading food and drug retailer in the United States known for its extensive network of more than 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Operating well-known banners including Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, and many others, Albertsons Companies provides a strong national presence combined with deep local roots. The company prides itself on innovation, fostering a culture of belonging, and bringing people together around the joys of food to inspire well-being. Albertsons is committed to creating a welcoming workplace where every employee has equal access to opportunities and resources, enabling them to contribute fully to the company’s and their own success. As part of their ongoing growth and commitment to excellence, Albertsons Companies offers a dynamic work environment that values diversity, inclusion, and teamwork.

The Starbucks Department Manager at Safeway is a pivotal role responsible for managing the Starbucks department within the larger retail environment of Safeway stores. This position serves as the primary point of contact for customers looking to enjoy high-quality coffee and tea beverages prepared in the Starbucks department. The Department Manager ensures that customers receive friendly, courteous, and helpful service, upholding the brand's reputation for excellence. This role carries accountability for the department's overall performance, including driving sales growth, improving profit margins, and effectively managing costs. The manager follows divisional guidelines to implement merchandising programs, ensuring that signage and pricing are current and accurate as directed by merchandising teams. Inventory management is a critical part of the job, requiring careful ordering, stocking, and checking for completeness upon the arrival of supplies.

In addition to these operational responsibilities, the Starbucks Department Manager trains, supervises, schedules, and assigns work duties to barista clerks, ensuring that staffing needs meet customer demand and operational efficiency. The manager is also hands-on in preparing beverages, including brewing coffee, tea, and other drinks using various coffee-making equipment such as coffee urns, drip and vacuum coffee makers, teapots, and drink mixers. Maintaining a clean and organized service area is essential, as is operating the cash register to accept payments and provide accurate change. The position demands physical activity such as standing, walking, lifting moderate weights, and frequent handling of products and equipment. Requirements may vary slightly by location concerning permits and licenses. This is an opportunity to join a respected retail leader focused on a fun, friendly, and inspiring shopping experience while developing leadership skills within a fast-paced, customer-focused department.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Ability to lift and carry up to 20 lbs
  • Ability to operate cash registers and basic computer systems
  • Effective communication and interpersonal skills
  • Flexible availability including weekends and holidays
  • Varies depending on store location and state/county requirements for permits/licenses

Job Qualifications

  • Ability to follow company customer service procedures
  • Demonstrated prior customer service skills or related experience
  • Ability to interact with customers and co-workers
  • Ability to understand and follow directions
  • Desired: Prior management experience

Job Duties

  • Provide customer service as currently defined by the employer within the scope of the position and within company policy
  • Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department
  • Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department
  • Provide financial reporting to Store Manager and Field Supervisor
  • Ensure product quality
  • Change signs and prices as directed by merchandising
  • Write order in the order guidebook and enter into computer. Check order for completeness upon arrival
  • Brew coffee, tea and chocolate
  • Operate electronic cash register to total customers' final bill. Receive payment for customer purchase and count back correct change
  • Maintain cleanliness of coffee service area of the store
  • Set up and maintain displays in coffee area
  • Replace stock in preparation area from supply area
  • Other duties as assigned

Job Criteria

Experience

No experience required


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