Department Manager OR

Buffalo Wild Wings, operated by World Wide Wings, is a leading franchisee managing over 60 restaurants across seven states, dedicated to delivering the ultimate sports viewing and dining experience. Known for its vibrant atmosphere, diverse menu featuring famous wings, and selection of beers and spirits, Buffalo Wild Wings is a hotspot for sports enthusiasts who appreciate the energy of NFL Playoffs, NBA games, Premier League Soccer, and the Super Bowl. The company emphasizes a fast-paced, team-oriented work environment where both guests and employees can enjoy the thrill of game day with great food and beverage options at attractive discounts. World Wide Wings values its team members and managers highly, promoting personal development, rewarding careers, and providing comprehensive benefits including competitive salaries, monthly bonuses, and a 401-k match program. This commitment to quality service and employee growth makes working here an exhilarating and rewarding opportunity.

The Department Manager role at Buffalo Wild Wings is a pivotal leadership position responsible for overseeing specific operational areas within the restaurant, including the Heart of House, Bar, or Hospitality departments. Each Department Manager contributes significantly to the overall success, ensuring top-notch food and beverage quality, efficient staff management, and excellent guest experiences. The Heart of House Manager focuses on food production, safety, vendor relations, and departmental profitability. The Bar Manager handles beverage operations, inventory management, responsible alcohol service, and motivation of bar staff. The Hospitality Manager oversees dining room service and team member development. All Department Managers share accountability for staff planning, training, scheduling within budget, performance feedback, quality assurance, compliance with health and safety standards, and executing innovative programs to boost sales and guest satisfaction. Candidates bring at least two years of restaurant or hospitality management experience and thrive in a fast-paced, sports-centric environment, demonstrating strong leadership and organizational skills. This role demands flexibility in availability, attention to detail, and a passion for food, beverage, and team success. Working at Buffalo Wild Wings offers not only the excitement of being part of a popular sports brand but also a supportive atmosphere where career growth and personal achievement are encouraged with resources and training to keep managers performing at their best.