McDonald’s logo

Department Manager

Job Overview

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Employment Type

Full-time
Hourly
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
College Tuition Assistance
Medical insurance
Dental Insurance
vision coverage
Retirement benefits

Job Description

This job posting is for a position at a McDonald’s restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee holds the license to use McDonald’s logos and food products to run the restaurant, but it functions as a separate company and employer from McDonald’s USA. If hired, the franchisee will be your direct employer, being solely responsible for all employment matters, including hiring, firing, scheduling, supervision, discipline, and staffing. McDonald’s USA does not have control over hiring decisions, nor will they have any involvement in your employment application or employment process.

Working at this McDonald’s franchise offers a dynamic and fast-paced work environment that values energy, purpose, and growth. If you want a satisfying career with great benefits and opportunities for advancement, this position might be the perfect fit for you. The McDonald’s Team encourages employees to say YES to opportunity, whether that's pursuing education, choosing flexible work hours, or building valuable leadership skills through coaching and managing staff.

This role is ideal for proactive individuals who appreciate working in a team-oriented atmosphere, are passionate about delivering excellent customer service, and want to contribute to a restaurant known for its quality food and feel-good service moments. The franchise supports its employees with college tuition assistance programs, job training, and retirement benefits, creating a supportive path for career progression.

The position specifically targets Department Managers who will lead shifts and ensure that customers receive a fast, accurate, and friendly experience every time they visit. Department Managers may oversee key operational areas such as Guest Service, Kitchen, or People departments, each with tailored responsibilities. For instance, Guest Service Managers focus on the customer experience and service area organization, Kitchen Managers emphasize food quality, safety, and production efficiency, while People Managers handle staffing, training, and motivation of the crew.

A successful candidate will ideally have previous managerial experience in similar fast-paced environments such as restaurants, retail, or hospitality. Positive team players with flexible schedules and a passion for working in a fast-moving environment will thrive in this role. Applicants must be at least 18 years old to qualify for the managerial position.

In summary, this franchisee-operated McDonald’s offers a career path with a strong focus on personal development, leadership growth, and employee well-being. With competitive pay, paid vacation days, holidays, comprehensive educational programs, and medical benefits for salaried employees, this opportunity provides a solid foundation for anyone seeking a future with a renowned global brand but under local ownership and management.

Job Requirements

  • minimum age of 18 years
  • previous managerial experience preferred
  • ability to work flexible hours
  • ability to lead and motivate teams
  • strong communication skills
  • knowledge of food safety practices preferred
  • customer service orientation
  • willingness to work in fast paced environment

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail or hospitality environment preferred
  • positive team player
  • flexible schedule
  • strong leadership and coaching skills
  • excellent communication skills
  • passion for working in fast paced environment
  • minimum age of 18 years

Job Duties

  • lead shifts ensuring fast, accurate, friendly customer service
  • manage assigned systems like training, food safety, and inventory
  • set goals and delegate tasks to teams
  • follow up and report results to management
  • oversee guest service ensuring quality customer experience
  • ensure kitchen delivers quality, safe food and controls food cost
  • hire, train, and schedule crew to meet sales and profit goals
  • motivate and recognize crew during their employment

Job Criteria

Experience

Mid Level (3-7 years)


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