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Department Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accident insurance
Service awards

Job Description

This job posting is for a restaurant owned and operated by an independent McDonald's franchisee, separate from McDonald's USA. This franchisee holds a license to use the McDonald's brand, logos, and food products, but is an independent company responsible for all employment decisions including hiring, firing, and scheduling. This position is an excellent opportunity to join a reputable, fast-paced food service company where career growth, skill development, and education opportunities are prioritized. Employees can enjoy working in a dynamic environment where they contribute to creating memorable customer experiences through exceptional service and high-quality food. The role is available with flexible hours and offers competitive pay along with potential same day pay options through Tapcheck.

The available position is for a Department Manager in one of these franchise-operated McDonald's restaurants. Department Managers play a critical leadership role in managing shifts and ensuring customers receive fast, friendly, and accurate service every visit. Managers may oversee specific departments such as Guest Service, Kitchen, or People Management, setting goals, delegating tasks, and following up on performance to ensure smooth operation and the highest standards in service and food quality are maintained. They help to mentor and develop employees, contribute to achieving sales and profitability goals, and ensure compliance with food safety and operational procedures. This role is ideal for candidates with some managerial experience, particularly in restaurant, retail, or hospitality settings, who are passionate about leading teams in a fast-paced environment. The ability to work flexible hours spanning early mornings, afternoons, evenings, and overnight shifts is essential.

Joining the franchise offers more than just a job; it provides a pathway to growth with college tuition assistance through the Archways to Opportunity program, opportunities to earn a high school degree, and access to English classes as a second language. The role comes with comprehensive benefits including medical, dental, and vision coverage, short- and long-term disability, life and accident insurance, and recognition through service awards. The franchise invests in valuable job training and supports continuous leadership development, making it an excellent career choice for motivated individuals who want to build a future in the hospitality industry. Candidates must be 18 years or older to qualify for a managerial position in corporate-owned locations, and a passion for teamwork and positivity is highly valued.

If you're seeking a job that inspires you, accommodates your schedule, and offers advancement opportunities, this Department Manager role with a McDonald's franchisee is an excellent choice. You will be part of a dedicated team focused on delivering delicious food and feel-good moments to customers every day, all while developing your skills and working toward your long-term career goals.

Job Requirements

  • must be 18 years or older
  • previous leadership experience preferred
  • flexible availability including early mornings, evenings, and weekends
  • ability to work in a fast-paced environment
  • strong communication and interpersonal skills
  • commitment to excellent customer service and food safety standards

Job Qualifications

  • previous managerial experience preferred ideally in restaurant, retail, or hospitality
  • positive team player mindset
  • flexibility with scheduling
  • strong leadership and coaching skills
  • ability to work in a fast-paced environment
  • passion for hospitality and customer service
  • must be 18 years or older to manage in corporate-owned restaurants

Job Duties

  • lead shifts weekly ensuring fast, accurate, friendly customer service
  • manage departments such as Guest Service, Kitchen, or People Management
  • set departmental goals and delegate tasks
  • follow up and report results to teams and fellow managers
  • train crew and managers in service, production, and safety procedures
  • oversee sales promotions and service areas like front counter, McCafe, and drive-thru
  • ensure food quality, safety, and cost control
  • recruit, train, schedule, and motivate crew members

Job Criteria

Experience

Mid Level (3-7 years)


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