Department Manager

This job opportunity is with a restaurant that operates under the McDonald's brand but is owned and operated by an independent franchisee separate from McDonald's USA. This franchisee holds a license to use McDonald's logos, trademarks, and food products to run the restaurant. It is important to note that the franchisee is an entirely independent company and employer, with complete responsibility for all employment matters such as hiring, firing, supervision, staffing, scheduling, and discipline. McDonald's USA acts solely as a licensor and does not exercise any control over the employment decisions or processes at this restaurant. If you are hired, your employer will be the franchisee, not McDonald's USA, and your employment application will be handled exclusively by the franchisee organization.

Our restaurant offers a dynamic and rewarding work environment where you have the chance to build a satisfying career with great benefits and opportunities for advancement. At this location, you can choose flexible working hours and pursue your education while developing valuable skills. The role presents a chance to be yourself and contribute to a team that works with energy and purpose, dedicated to creating excellent customer experiences.

As a Department Manager, you will play an essential role in leading a team that delivers fast, accurate, and friendly service to guests. Depending on the assigned department, your responsibilities may vary. For example, the Guest Service Department Manager focuses on ensuring crew and managers provide exceptional customer service, effective sales promotions, and well-organized service areas including the front counter, McCafé, and drive-thru. The Kitchen Department Manager will oversee food quality, food safety, cost control, and staff training on production procedures including menu updates. The People Department Manager will lead efforts to hire qualified crew members, provide thorough training, and schedule staff effectively to meet sales and profit goals while fostering motivation and recognition among employees.

All managers are responsible for leading weekly shifts, delegating tasks, setting goals, following up on progress, reporting results, and ensuring a pleasant experience for customers every visit. Prior managerial experience is preferred, ideally within restaurant, retail, or hospitality settings, and candidates must be at least 18 years old. We are seeking positive team players who thrive in a fast-paced environment and enjoy working with others to achieve common goals.

This position offers competitive pay of up to $18.00 per hour depending on experience, along with incredible benefits. Benefits include 5 to 20 days of paid vacation, three paid holidays, anniversary bonuses, and a 2-week sabbatical every ten years to reward long-term commitment. The company supports employee education through Archways to Opportunity, providing options to earn a high school diploma, college tuition assistance, and English as a second language classes. Additional benefits include medical, dental, and vision coverage, pre-tax flexible spending accounts, short- and long-term disability insurance, life and accident insurance, paid leaves of absence, employee resource connection, and service awards.

Working at this restaurant means being part of a community that values growth, education, and rewarding effort. The franchisee organization welcomes applicants who want to make a meaningful move in their careers by joining a well-established brand with a supportive, growth-oriented culture. This is a prime opportunity to gain management experience, further your education, and work in a fun, energetic environment where your contributions truly count.