McDonald’s logo

Department Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Up to $16.00
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Education Assistance
Medical Coverage
dental coverage
vision coverage
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Adoption assistance
Matching gifts program

Job Description

This job posting is for a position at a restaurant that is owned and operated by an independent franchisee licensed to use McDonald’s logos and food products. It is important to note that this franchisee is a separate company and employer from McDonald’s USA, meaning all employment matters such as hiring, firing, and scheduling are handled exclusively by the franchisee. McDonald’s USA does not oversee employment decisions or receive any employment applications for this position. As an independent franchisee restaurant, the establishment offers a dynamic and fast-paced working environment ideal for individuals who thrive on teamwork, customer service excellence, and leadership development.

The role here offers immediate openings with hourly wages up to $16.00 depending on experience, McDonald’s certifications, and availability. This job opportunity is ideal for individuals seeking flexible working hours, skill-building, education support, and a fulfilling career path. Employees can benefit from a rich workplace culture where energy and purpose drive daily operations, and there is a strong focus on coaching, leadership skills, and operational excellence. This role is suited for those committed to providing a friendly, fast, and accurate customer experience in a celebrated food-service brand setting.

For aspiring managers, this role involves leading shifts, managing restaurant departments, and ensuring exceptional service delivery. Specific managerial roles may include Guest Service Department Manager responsible for customer experience and service staff training; Kitchen Department Manager responsible for food quality, safety, and cost control; and People Department Manager focusing on crew recruiting, training, and motivation. Managers are expected to be positive team players with flexible schedules who enjoy working in a fast-paced environment. Previous managerial experience, particularly in restaurants, retail, or hospitality, is preferred. Managers must be 18 years or older to qualify.

The company promises competitive pay along with a comprehensive benefits package including paid vacation and holidays, education assistance programs through Archways to Opportunity, medical, dental and vision coverage, flexible spending accounts, disability and life insurance, paid leaves of absence, service awards, adoption assistance, and more. This employment opportunity emphasizes career advancement, skills development, and work-life balance within a supportive and inclusive team setting.

In summary, this position with an independent McDonald’s franchise offers the chance to join a globally recognized brand while enjoying the benefits of local management and personalized career development. Candidates applying should be prepared for a meaningful role that challenges and rewards with excellent pay, robust benefits, and advancement opportunities in a respected fast food restaurant environment.

Job Requirements

  • minimum age of 18 years
  • previous managerial experience preferred
  • ability to lead and manage teams
  • flexible schedule availability
  • willingness to work in a fast-paced restaurant environment
  • strong interpersonal and communication skills
  • commitment to delivering quality customer service

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail or hospitality environments
  • positive team player with flexible schedule
  • strong leadership and coaching skills
  • effective communication and interpersonal skills
  • ability to work in a fast-paced environment
  • minimum age of 18 years for managerial roles

Job Duties

  • lead shifts ensuring fast and friendly customer experience
  • manage assigned departments like training, food safety, or inventory
  • set goals, delegate tasks, follow up, and report results
  • ensure crew and managers deliver excellent customer service
  • train service staff and organize front counter, McCafé, and drive-thru areas
  • ensure kitchen delivers quality food safely and controls food cost
  • hire, train, and schedule crew to meet sales and profit goals
  • motivate and recognize employees
  • manage restaurant operations and staffing

Job Criteria

Experience

Mid Level (3-7 years)


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