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McDonald's logo

Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
College Tuition Assistance
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
short-term disability
long-term disability
Life insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a restaurant operated by an independent franchisee licensed to use McDonald's logos and food products. Unlike corporate-owned restaurants, this establishment is managed and operated independently from McDonald's USA, making the franchisee the sole employer responsible for all employment-related matters. As a result, if hired for this position, your employment relationship will be directly with the franchisee, not McDonald's USA. The franchisee manages all aspects of hiring, firing, scheduling, supervision, and employee relations within the restaurant.

This particular restaurant offers a dynamic and fast-paced work environment that thrives on delivering quality food and exceptional customer... Show More

Job Requirements

  • must be 18 years or older
  • ability to work flexible hours
  • previous leadership experience preferred
  • capability to manage multiple tasks in a dynamic environment
  • strong interpersonal skills
  • commitment to providing excellent customer service
  • willingness to pursue continuous learning

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player with flexible schedule
  • passion for working in a fast-paced environment
  • ability to lead and develop teams
  • strong communication skills

Job Duties

  • lead shifts and ensure fast, accurate, friendly customer service
  • manage assigned systems like training, food safety, and inventory management
  • set goals, delegate tasks, and follow up on team performance
  • ensure crew and managers deliver great customer experience
  • organize service areas such as front counter, McCafe, and drive-thru
  • ensure kitchen delivers quality food quickly and safely
  • hire, train, schedule, and motivate crew members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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