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McDonald's logo

Department Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Dental Insurance
Vision Insurance
Medical reimbursement assistance
College Tuition Assistance
Paid Time Off
meal discounts
Employee Discount Program

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee, separate from McDonald's USA. The franchisee holds a valid license to use McDonald's logos and food products, maintaining the restaurant's well-known brand identity while operating as an independent entity. This means that all employment matters such as hiring, firing, discipline, supervision, staffing, and scheduling are managed solely by the franchisee and not McDonald's USA. The company prides itself on providing quality food and exceptional customer service with a focus on fast, friendly, and accurate service in a vibrant, fast-paced environment.

The role available is for... Show More

Job Requirements

  • minimum age of 18 years
  • availability to work flexible schedules including shifts
  • ability to lead teams and manage multiple tasks
  • excellent customer service orientation
  • willingness to work in a fast-paced environment
  • prior management experience preferred
  • ability to follow safety and operational procedures

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environments preferred
  • positive and energetic team player
  • ability to manage fast-paced environment
  • leadership and delegation skills
  • strong communication skills
  • minimum age requirement of 18 years

Job Duties

  • lead shifts every week ensuring fast, accurate, and friendly customer service
  • manage assigned department systems such as Training, Food Safety, and Inventory Management
  • set goals, delegate tasks, follow up, and report results
  • ensure crew and managers deliver excellent customer experiences
  • oversee sales promotion execution
  • organize Front Counter, McCafé, and Drive-Thru areas for optimal service
  • manage food quality, safety, and cost control
  • train kitchen staff including on new menu items
  • recruit, train, and schedule qualified crew
  • motivate and recognize team members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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