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Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
vision coverage
flexible spending accounts
Paid Leaves of Absence
Adoption assistance
Matching gifts program

Job Description

This job posting is for a position at a restaurant owned and operated by an independent franchisee of McDonald's, one of the world's leading quick-service restaurant chains. This franchisee holds a license to use McDonald's logos and food products in their restaurant operations, but it is a separate company and employer from McDonald's USA. Employment matters, including hiring, firing, scheduling, discipline, and staffing, are managed exclusively by the franchisee. McDonald's USA does not control these matters and does not participate in the hiring decisions or receive job applications for this position. This means that if hired, you will be employed directly by the franchisee, not McDonald's USA.

McDonald's is renowned globally for providing customers with high-quality food and fast, friendly service. The franchisee-operated restaurant offers an exciting opportunity for individuals looking to grow in a dynamic, fast-paced environment. With a strong focus on teamwork, development, and progression, the restaurant encourages associates to build meaningful careers with excellent benefits and advancement prospects. This role is ideal for individuals who are eager to join a high-energy team that values coaching, leadership, and customer satisfaction.

The specific role being advertised is for a Department Manager, a vital position within the restaurant's leadership team. Department Managers are responsible for ensuring an exceptional guest experience by leading shifts and overseeing the performance of their teams. These managers play a key role in maintaining operational standards such as training, food safety, inventory management, customer service, and employee scheduling. This position offers flexible hours so that employees can balance work with education and personal growth goals. Department Managers have the chance to develop leadership skills, influence team success, and contribute directly to the restaurant's business outcomes.

Different department focuses include Guest Service, Kitchen, and People Management, each with its respective duties: Guest Service Managers prioritize customer interactions and efficient service areas like the Front Counter, McCafe, and Drive-Thru; Kitchen Managers ensure food quality, safety, and cost control; People Managers focus on hiring, training, scheduling, and motivating staff. Previous managerial experience, especially in restaurants, retail, or hospitality, is preferred. Candidates will thrive with a positive attitude, willingness to adapt, and passion for working in a fast-paced environment. Applicants must be at least 18 years old.

Along with competitive pay, this role includes a package of valuable benefits such as paid vacation days, education programs including tuition assistance and support for earning a high school diploma or English language classes, medical, dental and vision coverage, pre-tax flexible spending accounts, paid leaves of absence, adoption assistance, and a matching gifts program. The company emphasizes growth and support, making it possible for employees to build their future with confidence.

This position presents a unique opportunity for individuals dedicated to self-improvement and career advancement within a supportive, team-oriented restaurant setting under the trusted McDonald's brand, operated by an independent franchise. Make your move towards a rewarding career today.

Job Requirements

  • Must be 18 years or older
  • Previous managerial experience preferred
  • Ability to manage shifts and lead teams
  • Knowledge of food safety and inventory management systems
  • Strong communication and organizational skills
  • Flexibility to work various shifts
  • Passion for customer service and team development

Job Qualifications

  • Previous managerial experience preferred
  • Experience in restaurant, retail, or hospitality environment preferred
  • Positive team player with flexible schedule
  • Strong leadership and coaching skills
  • Ability to work in a fast-paced environment
  • Age 18 or older

Job Duties

  • Lead shifts weekly to ensure fast, accurate, friendly customer experience
  • Manage assigned systems such as training, food safety, inventory management
  • Set goals, delegate tasks, follow up, and report results
  • Ensure crew and managers deliver great customer service
  • Oversee sales promotions and organize front counter, McCafe, and Drive-Thru areas for service
  • Ensure quality, safety, and cost control in kitchen operations
  • Hire, train and schedule qualified crew
  • Recognize and motivate employees

Job Criteria

Experience

Mid Level (3-7 years)


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