Department Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $19.00 - $21.25
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Retirement Plan
Store discount
Paid Time Off
Training and Development
Employee assistance program
flexible schedule

Job Description

Whole Foods Market is a renowned grocery store chain that prioritizes nourishing people and the planet by providing access to fresh, healthy food and supporting sustainable and ethical practices. Whole Foods Market is committed to making a difference both locally and globally through initiatives such as funding school garden grants, combating food deserts, and alleviating poverty in developing countries. As a company, Whole Foods Market is dedicated to revolutionizing the grocery industry by setting high standards of excellence and continuously fostering personal growth and meaningful change for its employees and communities alike.

The role of a Prepared Foods Team Supervisor at Whole Foods Market is integral to ensuring smooth day-to-day department operations, supervising and training team members, and maintaining high standards in the prepared foods, coffee, and juice displays. This position requires delegation and leadership skills to foster a positive work environment focused on teamwork, respect, and morale. The Supervisor supports the Prepared Foods Team Leader by assisting with scheduling, coaching, and performance evaluations while also ensuring compliance with regulatory and safety standards including food safety protocols. This role requires engaging with customers effectively to enhance their shopping experience and maintaining cleanliness, stock, and rotation of products in the department. The prepared foods section is a dynamic environment where supervisors play a crucial role in mentoring team members and supporting ongoing development to minimize turnover and sustain a high-performance team.

Employment at Whole Foods Market as a Prepared Foods Team Supervisor offers a wage ranging from $15.50 to $29.20 hourly, commensurate with experience. Whole Foods Market also offers a comprehensive benefits program known as "Whole Benefits," which includes health insurance, retirement plan benefits, eligibility for store discounts, paid time off, and other employee support programs. Employees at Whole Foods Market are valued not only for their work but also as contributors to the company’s overarching mission to improve the food system and support community well-being. This position requires strong organizational skills, expertise in food safety and product knowledge, proficiency with computer applications such as Microsoft Office, and the ability to lead, motivate, and train a team in a fast-paced retail environment. The role also demands physical capabilities such as lifting, standing for extended periods, exposure to various temperatures, and use of equipment like knives and pallet jacks.

Whole Foods Market values diversity and equal employment opportunity, promoting an inclusive culture free from discrimination based on race, gender identity, sexual orientation, disability, or other protected characteristics. The company prioritizes hiring based on qualifications and business needs and encourages candidates to apply directly through the official Whole Foods Market Careers site to ensure accuracy and security of their applications. This role represents a meaningful career opportunity for individuals passionate about food, customer service, and leadership within a company that is dedicated to ethical and sustainable business practices, community involvement, and employee growth. Joining Whole Foods Market means joining a community of world-changers dedicated to creating a positive impact on the industry and beyond.

Job Requirements

  • must be able to lift 50 pounds
  • standing and walking for 6-8 hours in an 8-hour work day
  • hand use including single grasping, fine manipulation, pushing and pulling
  • bending, twisting, squatting, and reaching
  • exposure to FDA approved cleaning chemicals
  • exposure to temperatures below 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), above 90 degrees Fahrenheit
  • ability to work in wet and dry conditions
  • ability to work a flexible schedule including nights, weekends, and holidays as needed
  • ability to use tools and equipment including knives, box cutters, electric pallet jacks, and other heavy machinery
  • may require use of ladders

Job Qualifications

  • 12+ months retail experience
  • extensive knowledge of Prepared Foods team procedures and policies
  • strong demonstrated organizational and time management skills
  • excellent interpersonal, motivational, team building, and customer relationship skills
  • capable of teaching others in a positive and constructive manner
  • product knowledge
  • advanced knowledge of regulatory and safety policies and procedures
  • proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
  • demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
  • proficiency with email, Microsoft Office, and operations-related applications

Job Duties

  • Supervises and delegates tasks to Prepared Foods Team Members
  • works with Prepared Foods Trainer to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover
  • assists in training of new Team Members, utilizing learning checklists and training materials
  • keeps all cases and shelves clean, well-stocked and properly rotated
  • opens and closes department according to established procedures
  • ensures all necessary breaks are given
  • communicates team concerns to the Team Leader and Associate Team Leader
  • sets and achieves the highest standards of retail execution
  • fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale
  • maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers
  • provides timely, thorough, and thoughtful performance evaluations
  • consistently communicates and models Whole Foods Market vision and goals

Job Criteria

Experience

Entry Level (1-2 years)


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