Department Manager

Portland, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $21.75 - $24.50

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Paid Time Off

financial wellness support

Store discount

Health and wellness support programs

Job Description

Whole Foods Market is a leading supermarket chain specializing in natural and organic products. Known for its commitment to quality, sustainability, and community engagement, Whole Foods Market operates across various regions offering customers fresh, healthy, and ethically sourced food options. Whole Foods is more than just a grocery store; it is an organization dedicated to nourishing people and the planet by promoting environmental stewardship, supporting local farmers, and contributing to various social causes such as alleviating poverty and improving food access in underserved areas. The company fosters a culture of inclusivity and personal growth, encouraging team members to develop their skills and make meaningful contributions both within the company and in the wider community.

The Produce Team Leader position at Whole Foods Market is a dynamic and vital role responsible for supervising and guiding the produce team to maintain an exceptional shopping experience. This role involves assisting with scheduling and managing daily operations within the produce department, which includes produce, coffee, and juice displays. The team leader supports the department leaders to ensure the smooth functioning of the team while upholding the highest standards of retail execution and customer service. This position demands a leader who is organized, motivational, and passionate about product quality and team development.

A key part of the role is to oversee the training and development of team members, ensuring they have the knowledge and skills necessary to perform their duties effectively. The team leader fosters a positive work environment characterized by teamwork, respect, and high morale. They are accountable for making sure the department is clean, well-stocked, and compliant with health and safety regulations, including food safety standards. Additionally, the leader must be responsive to customer needs and capable of directing the team to deliver excellent service consistently.

This position requires proficiency in team leadership, organizational skills, and the ability to manage inventory and financial performance through effective use of operational tools and applications. Candidates should be experienced in retail and possess a working knowledge of produce management. Physical requirements include the ability to lift heavy items, work standing for extended periods, and operate equipment safely. Whole Foods Market values diversity and provides equal employment opportunities for all individuals regardless of background. The position offers an hourly wage range of $18.50 to $30.20, commensurate with experience, alongside access to comprehensive benefits for eligible full and part-time team members, including health support, paid time off, financial wellness programs, and employee discounts. Joining Whole Foods Market means becoming part of a company that is revolutionizing the grocery industry and making a positive impact on communities globally.

Job Requirements

12+ months retail experience
must be able to lift 50 pounds
standing/walking 6-8 hours in an 8-hour work day
hand use includes single grasping, fine manipulation, pushing and pulling
work requires bending, twisting, squatting and reaching
exposure to FDA approved cleaning chemicals
exposure to temperatures including less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), and greater than 90 degrees Fahrenheit
ability to work in a wet and cold environment
ability to work a flexible schedule including nights, weekends, and holidays as needed
ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery

Job Qualifications

Extensive knowledge of produce team procedures and policies
strong demonstrated organizational and time management skills
excellent interpersonal, motivational, team building, and customer relationship skills
capable of teaching others in a positive and constructive manner
product knowledge
advanced knowledge of regulatory and safety policies and procedures
proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
proficiency with email, Microsoft Office, and operations-related applications

Job Duties

Supervises and delegates tasks to produce team members
works with produce trainer to train team members in a manner that builds and sustains a high-performance team and minimizes turnover
assists in training of new team members, utilizing learning checklists and training materials
keeps all cases and shelves clean, well-stocked and properly rotated
opens and closes department according to established procedures
ensures all necessary breaks are given
communicates team concerns to the team leader and associate team leader
sets and achieves the highest standards of retail execution
fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale
maintains awareness of customer flows and needs and directs team members as necessary to satisfy and delight customers
responds promptly to customer needs and questions
selects, trains, develops, mentors, motivates, and counsels team members in a manner that sustains a high-performance team and minimizes turnover
provides timely, thorough, and thoughtful performance evaluations
consistently communicates and models WFM vision and goals