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Department Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
free meals during shifts worked
Medical insurance
Dental Insurance
vision coverage
Paid Time Off
Tuition Reimbursement

Job Description

Team Aragon is a family owned and operated business that places a high value on its team members, customers, and the community it serves. Rooted in a culture of respect and dedication, this establishment is committed to fostering a positive work environment where employees can thrive, grow, and contribute meaningfully to their community. Operating within the fast-paced restaurant industry, Team Aragon manages busy restaurants that require dependable and responsible leadership to maintain smooth operations and exceptional customer experiences. The company proudly supports its employees through various incentives and growth opportunities, including tuition reimbursement programs that benefit both full-time and part-time employees, with up to $3,000 and $2,500 per year respectively. This demonstrates Team Aragon's commitment to investing in the development and education of its workforce, enhancing both personal and professional growth.

This specific role focuses on leadership within the restaurant environment, offering individuals the chance to take charge and influence the performance and culture of busy retail dining locations. The company seeks leaders who are hardworking, goal-oriented, and passionate about developing others. These leaders are expected to bring energy and commitment to their roles as they help guide their teams to deliver outstanding service and operational excellence. A significant responsibility of this position includes managing restaurant shifts, ensuring customers receive fast, accurate, and friendly service on every visit. Depending on leadership level, managers may also oversee specific departments such as Guest Service, Kitchen, or People, each with distinct operational priorities and team management needs.

Guest Service Department Managers focus on enhancing customer experience by ensuring well-trained service staff and efficient management of service areas like the Front Counter, McCafe, and Drive-Thru. Kitchen Department Managers prioritize food quality, safety, cost management, and staff training related to food production and menu updates. People Department Managers play a critical role in recruiting, training, scheduling, and motivating team members to meet sales and profit goals while fostering a positive workplace culture. Team Aragon values leaders who bring prior management experience within retail, hospitality, or restaurant sectors, along with flexible schedules and a positive, team-oriented attitude fit for the fast-paced environment. Moreover, this role provides excellent opportunities for career advancement, supported by education benefits, valuable job training, and other employee perks. The position is designed for those eager to advance their careers while contributing to a respected and successful family-owned restaurant business operating under an independent franchise within the McDonald's system.

Job Requirements

  • must be 18 years or older
  • ability to lead a team
  • dependable and responsible
  • respectful of others
  • ability to work flexible hours
  • willingness to develop others
  • must be able to work in a fast-paced environment

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environment
  • positive team player
  • flexible schedule
  • passion for fast-paced environments
  • leadership skills
  • ability to set and reach goals
  • strong communication skills
  • customer service experience

Job Duties

  • lead shifts and ensure fast, accurate, friendly customer service
  • manage assigned systems like training, food safety, and inventory
  • set goals and delegate tasks
  • report results to team and managers
  • oversee guest service department including crew training and sales promotions
  • ensure kitchen quality, food safety, cost control, and staff training
  • manage people department including hiring, training, scheduling, and motivating crew

Job Criteria

Experience

Mid Level (3-7 years)


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