McDonald’s logo

Department Manager

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $21.00 - $1.00
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Work Schedule

Flexible
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Benefits

100% discount on meals
PTO
Sick Time
Training and advancement opportunities
Flexible Hours
Education through Archways to Opportunity
tuition reimbursement up to $2500 per year

Job Description

This job opportunity is with a restaurant owned and operated by an independent franchisee licensed to use the McDonald's name, logos, and food products. While affiliated with McDonald's USA, this franchisee operates as a separate business entity and employer, independent in employment decisions such as hiring, firing, staffing, and scheduling. Therefore, the position is with the franchisee and not McDonald's USA. This distinction is important as the franchisee handles all employment matters directly.

McDonald's has a reputation as a global leader in the quick service restaurant industry, known for providing fast, friendly service and high-quality food. This franchise offers a satisfying career path with competitive starting wages beginning at $21.00 per hour, depending on experience. Employees benefit from a comprehensive set of perks including a 100% discount on meals during shifts, paid time off (PTO) and sick time, flexible work hours tailored to individual needs, and extensive training programs designed to foster career growth and advancement. Unique educational opportunities are available through Archways to Opportunity, enabling employees to earn a high school diploma, college tuition assistance, and English as a Second Language classes. Additional tuition reimbursement supports further education up to $2,500 annually for college, technical, or vocational schooling.

As a manager within this franchise, you will be part of a team environment that values energy, purpose, coaching, leadership development, and operational excellence. Management roles involve ensuring a fast, accurate, and friendly customer experience during every visit while supporting and training team members. Managers may have department-specific responsibilities, such as overseeing guest service operations to enhance customer satisfaction, supervising kitchen department functions to maintain food quality, safety, and cost control, or managing people operations that include recruitment, training, scheduling, and employee motivation. This position is ideal for motivated individuals who want to grow their careers in the restaurant, retail, or hospitality fields.

Managers are expected to demonstrate leadership skills, positively impact their team, and maintain flexibility in scheduling to meet the demands of the fast-paced environment. Applicants should be at least 18 years old and preferably have prior managerial experience. This job promises a workplace where employees can say yes to building skills, advancing education, and achieving personal and professional goals supported by college tuition assistance and retirement benefits.

Overall, this opportunity offers more than just a job; it offers a career path with meaningful benefits, training, and growth prospects within a globally recognized brand run by a dedicated independent franchise. If you aspire to work in a dynamic and rewarding setting where you can be yourself, learn, and progress, this McDonald's franchisee restaurant manager position could be the perfect fit for you.

Job Requirements

  • Must be at least 18 years old
  • Previous managerial experience preferred
  • Experience in restaurant, retail, or hospitality environments
  • Ability to lead a team and manage operations
  • Flexible scheduling
  • Commitment to quality customer service
  • Strong communication and organizational skills

Job Qualifications

  • Previous managerial experience preferred
  • Experience within restaurant, retail, or hospitality environments
  • Ability to work in a fast-paced setting
  • Strong leadership and team-building skills
  • Effective communication abilities
  • Flexible scheduling availability
  • Must be at least 18 years old

Job Duties

  • Lead shifts by managing staff to ensure customers receive fast, accurate, and friendly service
  • Manage assigned systems including training, food safety, and inventory management
  • Set goals, delegate tasks, and follow up with team members
  • Oversee Guest Service Department to ensure quality customer interaction and sales promotion execution
  • Supervise Kitchen Department to maintain food quality, safety, and cost control
  • Manage People Department involving hiring, training, scheduling, and motivating employees
  • Provide coaching and leadership to develop team skills and business operations

Job Criteria

Experience

Mid Level (3-7 years)


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