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McDonald’s logo

Department Manager

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

College Tuition Assistance
valuable job training
Retirement benefits
flexible scheduling
Career advancement opportunities
Supportive team environment
employee recognition

Job Description

This job opportunity is offered at a McDonald’s restaurant that is independently owned and operated by a franchisee, separate from the corporate entity McDonald’s USA. The franchisee operates under a license to use McDonald’s logos, branding, and food products while managing all aspects of the restaurant’s operations and employment matters. Unlike corporate-owned McDonald’s locations, this particular restaurant’s management and staffing decisions, including hiring, firing, scheduling, and discipline, are entirely handled by the independent franchisee. This separation ensures that applicants and employees engage directly with the franchisee rather than the broader McDonald’s corporation, making the franchise business owner the direct employer.
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Job Requirements

  • must be 18 years or older
  • able to lead and manage restaurant shifts
  • flexible schedule
  • strong communication skills
  • ability to handle fast-paced environment
  • commitment to customer service
  • willing to delegate and follow up
  • ability to meet sales and profit goals

Job Qualifications

  • previous managerial experience preferred
  • experience in restaurant, retail, or hospitality environment preferred
  • positive team player attitude
  • flexible scheduling availability
  • passion for fast-paced work environment
  • ability to work well with others
  • leadership skills

Job Duties

  • lead shifts to ensure customers receive fast, accurate, friendly service
  • manage assigned systems like training, food safety, and inventory management
  • set goals, delegate tasks to team members, and follow up on performance
  • report results to team and other managers
  • ensure crew and managers deliver excellent customer experience
  • oversee sales promotion execution
  • organize front counter, McCafé, and drive-thru areas for optimal service
  • guarantee food quality, safety, and cost control in the kitchen
  • train kitchen staff in production procedures
  • hire and train qualified crew
  • schedule staff to meet sales and profit goals
  • motivate and recognize crew members

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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