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McDonald's logo

Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accident insurance
Paid leave of absence
Service awards
Employee Resource Connection

Job Description

This job opportunity is with an independently owned and operated McDonald's restaurant franchise. Unlike McDonald's USA, this franchisee holds a license to use the McDonald's trademarks, logos, and menu items, but functions as a separate legal entity. Employment decisions, including hiring, firing, scheduling, and discipline, are solely the responsibility of the franchise owner and are independent from McDonald's USA corporate oversight. This ensures that your employer is the franchisee, providing a more localized operational approach and distinct employment environment.

McDonald's is a globally recognized leader in the fast-food industry, known for its commitment to quality, customer service, and opportuni... Show More

Job Requirements

  • Must be 18 years or older
  • Previous management experience preferred
  • Ability to work flexible hours
  • Strong interpersonal and leadership skills
  • Comfortable working in a fast-paced environment
  • Ability to train and motivate team members
  • Commitment to maintaining food safety and quality standards

Job Qualifications

  • Previous managerial experience preferred
  • Experience in restaurant, retail, or hospitality environment advantageous
  • Positive team player with flexible schedule
  • Strong leadership and communication skills
  • Ability to work in a fast-paced setting
  • Minimum age of 18 years old

Job Duties

  • Lead shifts to ensure fast, accurate, and friendly customer service
  • Manage assigned departments such as Guest Service, Kitchen, or People Management
  • Oversee systems like Training, Food Safety, and Inventory Management
  • Set goals, delegate tasks, follow up, and report results
  • Ensure crew and managers deliver excellent customer experience
  • Train service staff in procedures and maintain organization of front counter, McCafé, and drive-thru areas
  • Control food quality, safety, cost, and train kitchen staff in production procedures
  • Manage hiring, training, scheduling, and motivating crew to meet sales and profit goals

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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